Community Manager (Maternity Cover)

Location: New Westminster, British Columbia, Canada; hybrid with three days per week in the office

Salary: CAD 60,000–75,000 per year, subject to change and dependent on work location, knowledge, skills, and experience.

Company

hirify.global Industries is an independent game development studio and publisher behind Squad and Starship Troopers: Extermination, focused on large-scale multiplayer games.

What you will do

• Engage with players across Discord, Reddit, Twitter, Facebook, forums, Twitch, and other social channels.
• Monitor and report player sentiment, feedback, and issues using listening and sentiment tools to inform game development decisions.
• Represent player perspectives internally and build productive relationships between the community and development teams.
• Collaborate with partners, influencers, volunteer moderators, and community leaders.
• Support playtesting, live events, contests, conferences, and other opportunities to connect with players.
• Write, edit, and review release notes, blog posts, announcements, livestreams, and video content.

Requirements

• 2–5 years of professional Community Management experience at a game development studio or established business.
• Comprehensive understanding of community channels and how each supports business needs.
• Strong written and verbal communication skills in English.
• Comfort on camera and experience hosting livestreams.
• Ability and willingness to physically attend conferences periodically and work from the office three days per week.
• Up-to-date knowledge of gaming and industry trends, with the ability to prioritize multiple projects and meet frequent deadlines.
• Experience delivering empathetic and difficult messaging in writing and creating and executing community strategies.
• Resilience, compassion, initiative, accountability, and the ability to speak up respectfully.
• Comfort learning and using project management software such as Trello, JIRA, and Confluence.

Nice to have

• No additional optional qualifications specified.

Culture & Benefits

• Full-time fixed-term position until December 2027, with possible extension or conversion to a permanent role.
• Occasional work outside normal hours or on weekends when needed.
• Extended health and dental benefits.
• Three weeks of paid vacation.
• Collaborative colleagues and a community-first working environment.

Hiring process

• Apply with a copy of your resume.