Senior Content Designer (AI/ML)

Location: Chicago, Illinois, United States

Salary: $161,000–$225,500 total cash annually in Chicago, with potential pay up to $257,500 based on sustained performance.

Company

hirify.global is a global travel company connecting travelers, partners, and advertisers through consumer brands, B2B travel services, and travel advertising.

What you will do

• Design and evolve clear, useful content experiences across products and services.
• Own content design initiatives end to end, including problem definition, strategy, creation, testing, launch, and refinement.
• Collaborate with product managers, designers, researchers, engineers, and stakeholders to turn complex requirements into intuitive content solutions.
• Use content principles, research, data, experimentation, and feedback to improve clarity, usability, accessibility, and customer outcomes.
• Establish content standards, patterns, and best practices for consistency and scalability.
• Safely integrate AI/ML-enabled solutions, tools, and workflows into real-world products.

Requirements

• Bachelor’s degree in Content Design, UX Design, Communications, Journalism, English, Human-Computer Interaction, or a related field, or equivalent professional experience.
• Several years of relevant professional experience in content design, UX writing, product content, or a related discipline for digital products or services.
• Ownership of content design initiatives across the product development lifecycle, from problem definition through delivery and iteration.
• Strong proficiency in content strategy, information architecture, user-centered design, writing and editing, and communicating complex ideas clearly to technical and non-technical stakeholders.
• Experience collaborating with cross-functional product and technology teams and using research, metrics, experimentation, or feedback to inform content decisions.

Nice to have

• Experience designing content systems, patterns, guidelines, or frameworks across multiple products, platforms, or domains.
• Ability to lead content design approaches, evaluate tradeoffs, and align solutions with product, customer, accessibility, and organizational objectives.
• Experience improving content and operational excellence through reusable patterns, streamlined workflows, documentation, automation, and outcome measurement.
• Hands-on experience using AI-driven tools or workflows in content design, research, experimentation, or production.
• Experience with data-driven decision-making, qualitative research, experimentation, analytics, or usability testing.

Culture & Benefits

• Full-time regular employment with medical, dental, and vision coverage.
• Paid time off, Employee Assistance Program, wellness and travel reimbursement, and travel discounts.
• IATAN membership and access to employee and family support benefits.
• Inclusive and accessible recruiting experience with accommodation support available.