Senior Content Designer (Fintech)

Location: Palo Alto, CA; open to US-based remote candidates

Salary: Approximately $189,000 USD annually, plus equity and discretionary bonus.

Company

hirify.global builds low-cost, technology-driven financial products for saving, spending, investing, borrowing, and digital-first mortgage experiences.

What you will do

• Define and execute content design strategies for home lending products and features.
• Craft clear, concise content across product screens, notifications, microcopy, emails, FAQs, style guides, and content patterns.
• Humanize complex financial products, untangle jargon, and create content that connects with clients emotionally and rationally.
• Partner with product design, product management, user research, engineering, legal, compliance, data science, and the creative brand team.
• Shape brand voice and tone across product experiences while adapting content to the client journey.
• Identify opportunities, mobilize stakeholders, and drive content-led initiatives aligned with company and product strategy.

Requirements

• 5+ years of content design experience in a consumer software company.
• A portfolio demonstrating how clear communication affects product experience, including varied product content and writing.
• Ability to manage multiple cross-team projects, navigate ambiguity, tailor content approaches within constraints, and influence the broader user experience.
• Collaborative experience working with product managers, product designers, engineers, and other stakeholders.
• Understanding of UX design principles and best practices for mobile and web, with strong attention to language and detail.
• Excellent communication, strategic thinking, collaboration, craft, and execution skills.
• Deep curiosity about fintech and a strong interest in understanding financial products, client behavior, technology, and business context.
• Ability to evaluate customer and business trade-offs, turn ambiguity into clarity, drive alignment, show initiative, and lead through difficult situations.

Nice to have

• Experience building consumer financial technology products.

Culture & Benefits

• Remote-friendly team open to candidates in the US.
• Design and content operate as strategic partners to product and engineering, with meaningful participation in major company decisions.
• Work emphasizes innovation, rigorous discussion, customer advocacy, experimentation, and continuous learning.
• Benefits include medical, vision, dental, 401(k) matching, an Employee Stock Purchase Plan, generous time off, parental leave, wellness reimbursements, professional development, and an employee investing discount.