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4 дня назад

Senior Manager, Global Commercial Renewals (SaaS)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior Manager, Global Commercial Renewals (SaaS): Leading a Manila-based global renewals team and executing the commercial renewal motion across customer outreach, negotiation, quoting, and close with an accent on team development, process discipline, and cross-functional partnership. Focus on coaching renewal managers across global shifts, improving CPQ and Salesforce accuracy, managing escalations, and driving reliable renewal performance and forecasting.

Location: Manila, Philippines. Hybrid arrangement: 3 days onsite and 2 days working from home.

Salary: Market-competitive salary plus a success-oriented bonus.

Company

hirify.global is a market leader in model-based automation testing.

What you will do

  • Lead 14 Renewal Specialists and Renewal Managers across NAC, EMEA, and APAC shifts.
  • Own the renewal process from commercial confirmation through negotiation and close in partnership with Customer Value.
  • Run one-to-ones, deal reviews, coaching, escalations, and targeted development plans.
  • Enforce outreach, stage, CPQ, quoting, Salesforce hygiene, and forecasting standards.
  • Develop renewal proposal, objection-handling, pricing, negotiation, and customer-facing commercial capabilities.
  • Monitor renewal performance, risk accounts, capacity, pipeline health, and development priorities for leadership.

Requirements

  • Experience leading renewals, account management, or commercial sales teams in enterprise software or SaaS, including coaching teams and driving commercial outcomes.
  • Experience personally owning customer-facing renewal or sales conversations, including negotiation and commercial close.
  • Strong negotiation, objection-handling, pricing, and multi-stakeholder deal-management skills.
  • Comfort with CPQ tools and quoting processes; Salesforce CPQ or equivalent experience is preferred.
  • Strong Salesforce discipline, including pipeline hygiene, stage management, and forecast accuracy.
  • Ability to manage multiple time zones and shift-based coverage.
  • Clear communication skills and the ability to translate team-level data into actionable insight for senior stakeholders.
  • Ability to build or substantially reshape a team and a process simultaneously.

Nice to have

  • Experience with Salesforce CPQ or an equivalent CPQ tool.

Culture & Benefits

  • Hybrid work arrangement with 3 onsite days and 2 work-from-home days.
  • Day 1 HMO coverage with 3 free dependents.
  • Success-oriented bonus opportunity.
  • Supportive and engaged leadership team.
  • Values include challenging the status quo, serving customers, solving problems together, moving fast, and finishing what is started.

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