Technical Implementation Consultant (SQL Server)

Location: Kingston, United Kingdom; hybrid, 8 days per month. The role includes planned evening and occasional weekend work for customer deployments, and applicants may be required to attend a hirify.global office onsite during the recruitment process.

Company

hirify.global provides CCH software and professional services technology.

What you will do

• Deliver business-critical software installations, upgrades, and server migrations from planning through completion.
• Install, configure, troubleshoot, back up, restore, and migrate Microsoft SQL Server environments using T-SQL.
• Diagnose Windows Server, authentication, permissions, networking, application deployment, Citrix, RDS, and Azure Virtual Desktop issues.
• Analyse Windows, application, and SQL Server logs to identify root causes and resolve incidents.
• Work with customer IT teams and third-party providers while managing recovery, rollback, technical risk, and handover documentation.
• Improve processes, develop automation, and contribute to knowledge sharing.

Requirements

• Significant experience in IT infrastructure, technical support, or application support environments.
• Strong knowledge of Microsoft Windows Server, Microsoft SQL Server administration, and T-SQL.
• Experience with SQL Server backup, restore, database migration, diagnostic SQL queries, and business-critical application support.
• Experience with Citrix, Remote Desktop Services, Azure Virtual Desktop, or similar technologies.
• Solid understanding of networking, authentication, permissions, application dependencies, technical logs, and diagnostic tools.
• PowerShell or similar scripting experience.
• Ability to work independently and make sound technical decisions under pressure.
• Strong customer-facing communication skills and a calm, methodical approach to technical risk, escalation, and recovery planning.
• Flexibility to support agreed evening and weekend work requirements.

Nice to have

• C# and .NET development or code-review experience.
• Software development background and experience diagnosing issues through source code, logs, and database analysis.
• Advanced SQL Server performance tuning and administration.
• Experience developing automation or diagnostic tooling.
• Knowledge of hirify.global CCH products or similar professional services software.

Culture & Benefits

• Hybrid working arrangement with attendance in Kingston 8 days per month.
• Customer-focused, collaborative work involving knowledge sharing and direct cooperation with customer IT teams and third-party providers.
• Planned evening and occasional weekend deployment support is part of the role.
• Interviews include in-person participation and may require onsite attendance at a hirify.global office.
• Use of AI-generated responses or third-party support during interviews results in disqualification.

Hiring process

• Participate in interviews without AI tools, external prompts, or third-party assistance.
• Remove virtual backgrounds and include in-person interviews as requested.
• Applicants may be required to appear onsite at a hirify.global office.