Data Center Operations Manager (AI Infrastructure)

Location: On-site in Liverpool, UK

Company

hirify.global is building a full-stack AI cloud spanning data centers, hardware, and its own cloud platform for AI teams. The company is headquartered in Helsinki and operates globally with offices in London and San Francisco.

What you will do

• Lead, support, coach, and develop a shift-based team of Data Center Technicians.
• Organize shift coverage, priorities, handovers, workload, and daily site operations.
• Own the full hardware lifecycle, including receiving, inventory, deployment, break/fix, replacement, relocation, RMAs, and decommissioning.
• Coordinate rack-and-stack work, component replacement, copper and fibre cabling, link-level troubleshooting, cluster deployments, capacity expansions, hardware refreshes, and other on-site projects.
• Lead responses to hardware and connectivity incidents, maintain documentation, and establish procedures, runbooks, safety practices, and escalation paths.
• Manage facility-provider communications and escalations involving power, cooling, security, infrastructure impact, and operational concerns; participate in an on-call rotation.

Requirements

• Hands-on experience in data-center operations or a comparable critical-infrastructure environment.
• Experience leading shift-based technical teams with knowledge of server hardware, rack-and-stack, component replacement, and structured cabling.
• Working knowledge of copper and fibre installation, optics, and link-level troubleshooting.
• Experience managing hardware deployments, incidents, inventory, and operational priorities.
• Strong operational judgment, including knowing when to stop work, document situations, and escalate.
• Ability to operate in an ambiguous, fast-evolving environment and establish clear processes across a broad scope of work.
• Strong people-management skills covering coaching, performance management, recruitment, and team development.
• Existing right to work in the UK is required; visa sponsorship is not currently available.

Nice to have

• Experience with high-density GPU infrastructure or enterprise GPU platforms based on NVIDIA Ampere, Hopper, or Blackwell generations.
• Experience with liquid cooling, including direct-to-chip liquid cooling loops.
• Experience leading cluster deployments, data-hall expansions, or large hardware refresh projects.
• Experience establishing a new site, building a technician team, or creating operational procedures from the ground up.
• Experience in both large structured organizations and fast-growing or less-defined environments.
• Familiarity with colocation service agreements, provider escalation procedures, and operational performance reviews.

Culture & Benefits

• Full-time, permanent employment with on-site work in Liverpool.
• Cash and equity compensation with local benefits.
• Work alongside engineers, researchers, and partners across the global AI ecosystem.
• Join a fast-growing organization while its infrastructure and operations are still being built.

Hiring process

• Apply through the Careers page; applications sent by email are not accepted.
• There is no artificial application deadline, and hiring proceeds when the right candidate is identified.