Account Director, Startups | New Business - UK&I (AI)

Location: London, UK; hybrid work model with 3 days in the office per week

Company

OpenAI is an AI research and deployment company developing general-purpose artificial intelligence with a focus on safe deployment and broad human benefit.

What you will do

• Manage a portfolio of strategically important startup accounts and execute comprehensive account plans.
• Partner with solutions and research engineering to deliver complex customer programs and projects.
• Own consumption revenue targets, manage forecasts, and analyze account metrics for internal and external stakeholders.
• Monitor industry, competitor, partner, and startup landscapes to inform product roadmaps and corporate strategy.
• Collaborate with product, research, engineering, support, solutions architecture, marketing, finance, and operations teams.
• Advocate for improvements to the startup experience, support teammate recruitment and onboarding, and contribute to company culture.

Requirements

• 6+ years of experience selling platform-as-a-service and/or software-as-a-service.
• Experience designing and executing complex deal strategies.
• Experience in or around the startup ecosystem, including as a startup founder, startup employee, or provider serving startup customers.
• Experience supporting the growth of fast-growing, high-performance companies.
• Experience working directly with C-level executives.
• Ability to communicate technical concepts to customers and internal stakeholders.
• Experience leading high-visibility customer events such as customer advisory boards, conferences, and product launches.
• Experience gathering, distilling, and processing complex market, industry, competitor, customer, and prospect intelligence.

Nice to have

• Deep curiosity or passion for artificial intelligence.
• Customer-centric approach and experience building trusted executive relationships.
• Builder mindset focused on creating scalable systems and processes from the ground up.
• Strategic thinking across long-term go-to-market planning and organizational execution.

Culture & Benefits

• Hybrid work arrangement based in London, with 3 office days per week.
• Cross-functional collaboration across sales, solutions, research, engineering, product, support, marketing, finance, and operations.
• Opportunity to help startups deploy AI technology and shape the startup customer experience.
• Equal opportunity employment and reasonable accommodations for applicants with disabilities.
• Background checks are administered in accordance with applicable law.