Senior FP&A Business Analyst, Revenue (SaaS/AI)

Location: Sofia, Bulgaria; hybrid setup with 2–3 days per week in the office.

Salary: €37,000–€45,000 per year.

Company

hirify.global is an AI-native customer experience and SaaS platform built in Norway and serving contact centres across Europe.

What you will do

• Own the budget, forecast, and month-end process for software revenue and CARR, working with Billing, RevOps, and Accounting.
• Build and maintain CARR views by customer, product, and industry, reconciling them to revenue.
• Deliver reporting on software revenue, CARR, NRR, and GRR, moving reporting from Excel to automated AI-driven processes.
• Partner with cost centre owners and Sales, present bookings and ARR forecasts to the CEO and CFO, and challenge commercial assumptions.
• Work with RevOps to build an AI agent for routine revenue and bookings controls, reviewing outputs and handling complex cases.
• Own software COGS, develop third-party COGS analysis, review the demand generation model, build partner reporting, and support ad hoc Finance analysis.

Requirements

• 5+ years of experience in FP&A or a similar finance role.
• Excellent analytical skills and the ability to present financial insight clearly to management.
• Experience automating finance controls or building with AI tools.
• Working knowledge of SaaS or subscription metrics, including ARR, NRR, and GRR, and the differences between bookings, billing, and revenue.
• Experience with forecasting and budgeting, with confidence challenging commercial teams on their assumptions.
• Ability to run several projects in parallel and meet deadlines.
• Ability to work independently and collaboratively, take initiative, learn quickly, and handle change.
• Existing eligibility to work in Bulgaria is required; visa sponsorship is not available.

Nice to have

• ACCA, ACA, or CIMA qualification.
• Experience with a planning or consolidation tool and Salesforce data.
• Experience with finance system implementation or process change.

Culture & Benefits

• Hybrid work with 2–3 office days per week in Sofia.
• Work with newly implemented AI-native finance systems, including Light and Abacum.
• Values include trust, teamwork, continuous improvement, and initiative.
• Inclusive workplace focused on diversity, authenticity, and work-life balance.

Hiring process

• Screening call with Talent Acquisition.
• First interview with the Director of FP&A, followed by a face-to-face interview with local team members and a short practical exercise.
• Final interview with the CFO.