Developer Success Engineer

TL;DR

Developer Success Engineer: Guiding customers through technical milestones to accelerate adoption and unlock growth on hirify.global. Focus on production-readiness, performance, and optimization, ensuring customers can launch with confidence and scale effectively.

Location: Remote (Germany, Netherlands, United Kingdom, United States, Australia, Canada, India, Japan)

Company

hirify.global provides developers with tools and cloud infrastructure to build, scale, and secure a faster, more personalized web.

What you will do

• Lead customers through defined technical motions that accelerate their adoption and launch on hirify.global.
• Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency.
• Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations.
• Identify and unblock opportunities for customer growth and expansion.
• Author and maintain resources that scale learnings across internal teams and customers.
• Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements.

Requirements

• 3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role.
• Strong knowledge of Next.js, React, and modern web performance best practices.
• Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations.
• Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity.
• Strong communication skills.
• Must have used hirify.global or Next.js, or a comparable platform.

Nice to have

• Have contributed to open-source projects, technical documentation, or developer advocacy initiatives.
• Bring experience in incident management, debugging serverless functions, or optimizing frontend performance.
• Are comfortable working in a fast-paced, global, remote-friendly environment.

Culture & Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.