Workday Systems Analyst (Workday)

Location: Hybrid in Arlington, VA; US citizenship and the ability to pass a USPIS Moderate Background Investigation and obtain an elevated USPS Public Trust clearance are required.

Salary: $110,000–$128,000 per year

Company

Support the US Postal Service Office of the Inspector General through hirify.global.

What you will do

• Support the Workday Administrator in operating, maintaining, and improving the production Workday tenant.
• Support Workday Core HCM, Benefits, Talent Optimization, and Learning modules.
• Manage Workday releases by analyzing new features, performing regression testing, and planning rollouts.
• Configure and troubleshoot business processes, security permissions, condition rules, notifications, supervisory organizations, and security groups.
• Build and modify custom reports and calculated fields; prepare, validate, and reconcile data loads.
• Resolve ticketed support requests within service-level agreements, identify root causes, and document solutions.

Requirements

• Bachelor's degree in Information Systems, Human Resources, Business Administration, Finance, or a related field.
• At least three years of professional experience supporting and using Workday or other ERP systems in a production tenant.
• At least one year of experience building system reports and at least one year in a ticketed support role.
• Hands-on experience supporting Workday Core HCM, Benefits, Talent Optimization, and Learning modules in production.
• Working knowledge of Workday business processes, supervisory organizations, and security groups.
• Ability to build and modify Workday custom reports and calculated fields.
• Experience resolving helpdesk or ticketed requests within defined service-level agreements, testing system changes, and following formal change control.
• Proficiency with EIB, XML, XSLT, Studio, Prism, and Web Services.
• Ability to work with Workday business objects, role-based and user-based security, domain and business process policies, and matrix organizations.
• Ability to write SOPs, test scripts, configuration logs, and user job aids.

Culture & Benefits

• Full-time employment in a hybrid work arrangement.
• Benefits are provided; detailed benefits information is available through hirify.global.