PLA Associate Manager

Location: Remote, based in St. Louis, Missouri, USA

Salary: $53,550.00–$63,000.00

Company

Cushman & Wakefield provides commercial real estate and portfolio administration services.

What you will do

• Oversee daily portfolio administration operations, deadlines, client needs, and service agreement scope.
• Coordinate with departmental leaders and other divisions, including Transaction Management, Facilities Management, Projects, and Legal, to improve processes and use technology effectively.
• Coach and train associates, support recruiting, interviewing, onboarding, team integration, and continuing education.
• Maintain and improve policies, procedures, process playbooks, and training materials.
• Provide accurate reporting, including monthly rent and other critical reports, to senior leadership and clients.
• Serve as a client-level escalation point, maintain relationships, support special projects, and drive operational improvements.

Requirements

• Ability to oversee daily operations, meet deadlines, and maintain a high level of service for internal and external clients.
• Ability to develop training, coach team members, and support recruiting and onboarding.
• Ability to build strong relationships with team members, leadership, and clients.
• Ability to prepare timely and accurate reporting and address operational issues and challenges.
• Initiative, sense of urgency, and commitment to meeting or improving deadlines.
• Ability to stay current with industry standards and trends.

Culture & Benefits

• Remote work arrangement for the St. Louis, Missouri, USA role.
• Eligible employees may enroll in health, vision, dental, flexible spending, health savings, retirement savings, life, and disability insurance programs.
• Eligible employees may receive paid and unpaid time away from work.
• Compensation may vary based on geographic location, date of hire, hours worked, job type, business line, collective bargaining applicability, experience, and qualifications.
• The company provides equal employment opportunity and reasonable accommodation support for applicants with disabilities.