Operations Supervisor (Energy Efficiency)

Location: Remote - Michigan, United States

Salary: $55,700.00–$83,500.00 USD per year.

Company

hirify.global supports sustainable, equitable, and carbon-neutral energy efficiency programs through a people-first culture built on trust, accountability, transparency, and respect.

What you will do

• Lead, schedule, supervise, coach, and develop operations team members while balancing workload and coverage during busy seasons.
• Coordinate daily workflows across program support, field support, and business development support; resolve escalations and simplify processes.
• Monitor turnaround times, quality, productivity, customer experience, and other KPIs; report results to program leadership and use data for coaching.
• Ensure work follows program guidelines, client requirements, and company policy, with accurate and audit-ready documentation.
• Support staffing forecasts, track hours and program costs, and flag budget variances to leadership.
• Manage IQ Ops financial processes, including trade ally invoice validation, payment requests to accounts payable, purchase order requisitions, change orders, and program data quality.

Requirements

• Two to four years of relevant experience in program operations, field support, or a similar setting.
• Two or more years of people management experience.
• Strong data management and reporting skills.
• DOT qualification requirements and compliance with applicable federal, state, and local transportation regulations, if applicable.
• Authorization to work in the United States without employer sponsorship or immigration-status support.
• Successful completion of pre-employment checks.

Nice to have

• Experience with residential energy efficiency or utility programs.

Culture & Benefits

• Full-time employment supporting Michigan residential energy efficiency programs in a mostly internal-facing role with regular contact with clients, contractors, and field teams.
• Medical, dental, and vision insurance, including a company-paid health care concierge service.
• 401(k) with company match and paid vacation, sick, personal, parental, and volunteer leave.
• Employee recognition and assistance programs, plus access to on-demand career training.