Senior/Staff Technical Program Manager - Process and Tools (AI)

Location: Foster City, CA, US; hybrid workplace

Salary: USD 193,000–279,000 per year

Company

Zoox develops autonomous mobility technology across complex hardware and software programs.

What you will do

• Own the full lifecycle of PMO processes and tools, including requirements gathering, process definition, documentation, configuration, integration, training, rollout, enforcement, and retirement.
• Use AI tools to accelerate daily work and build applications, dashboards, and AI-agent capabilities that reduce user effort and provide insights.
• Coordinate requirements and objectives between the PMO, IT, engineering, and operations stakeholders.
• Serve as a subject matter expert for Jira, Confluence, Structure, Rich Filters, and related PMO tools; develop best practices and user documentation.
• Create project plans, track milestones, manage issues and risks, and communicate status to leadership and stakeholders.

Requirements

• Bachelor’s degree, preferably in a technology-related field.
• 10+ years of professional experience, including 5+ years in technical project or program management focused on systems and tools implementation.
• Experience with waterfall and agile product development lifecycles and enterprise project management software such as Jira, Confluence, Structure, or similar platforms.
• Experience configuring PM-tool automations, including Jira automations or AI-agent embedding, and using AI tools such as Gemini or Claude to develop processes, training content, dashboards, and applications.
• Ability to manage ambiguity, multiple processes and tools, and several stakeholder groups while shifting priorities.
• Excellent communication and interpersonal skills, with the ability to influence senior stakeholders and drive consensus.
• Strong analytical and problem-solving skills, including translating business needs into technical requirements and solutions.

Nice to have

• Experience in fast-paced hardware and software development environments such as robotics, automotive, aerospace, or consumer electronics.
• Experience with Scaled Agile, hybrid agile, or integrated master scheduling and aligning delivery across multiple teams and portfolios.
• Experience scripting automations and integrations for PM tools.
• Experience managing large-scale tool migrations or enterprise system integrations.

Culture & Benefits

• Work in the PMO with complex, cross-functional programs and decisions.
• Collaborate directly with engineering and operations to solve program issues.
• Hybrid workplace based in Foster City, California.