Systems Engineer

Location: United States of America

Annual base salary: $79,997.00–$107,665.00 USD

Company

hirify.global is a healthcare organization with more than 35,000 employees serving patients and communities.

What you will do

• Install, configure, maintain, and support physical, virtual, and cloud data center servers and services.
• Perform system administration for multiple production server systems in an enterprise environment.
• Maintain virtual server, hypervisor, and cloud infrastructure services.
• Monitor server performance and provide 24/7/365 on-call response.
• Create technical support, implementation, and disaster recovery documentation.
• Troubleshoot service requests, perform basic problem management and root cause analysis, support end users and vendors, and escalate issues when required.

Requirements

• Vocational or technical training required; a bachelor's degree is preferred.
• 1–3 years of related work experience required.
• Advanced technical computer skills relevant to technical support and related systems.
• Ability to communicate moderately complex written information and complex verbal information in English.
• Ability to make decisions, solve varied problems, work independently within guidelines, and apply technical knowledge in complex situations.
• Ability to collaborate in small teams, provide customer service and staff training, and resolve service issues respectfully and promptly.
• Ability to work with close attention to detail, respond to changing circumstances, and perform sedentary work involving constant sitting and keyboard use.

Nice to have

• AWS, RHEL, or Windows certifications.
• Project management certifications.

Culture & Benefits

• Full-time position in a healthcare organization.
• Provides technical support to medical center staff, patients, families, and external customers.
• No patient contact is expected for the stated NHCW status, although health care worker status may vary by department.
• All staff must be vaccinated against influenza as a condition of employment.
• Requires 24/7/365 on-call availability.