Operations Specialist - Funds Transfer (Payment Processing)

Location: Jersey City, United States of America; onsite, full-time

Salary: $50,000–$60,000 annual base salary plus annual target bonus

Company

hirify.global is a global financial services firm providing investor services, capital markets expertise, technology solutions, and specialist client management.

What you will do

• Process manually initiated wire transfer instructions received by fax in Keystone, entering or verifying transactions under dual-control procedures.
• Repair transactions that do not straight-through process and enable them to be completed by the system.
• Interpret varied client instructions and distinguish between payments, book transfers, expects, and amendments across USD and non-USD transactions.
• Authenticate instructions by checking signatures, senders, callback documentation, and instruction validity.
• Research unclear instructions, resolve issues, and escalate appropriately to reduce operational risk.
• Communicate with other BBH departments, support process improvements, and review transactions accurately within established deadlines.

Requirements

• BA/BS degree or equivalent work experience.
• Demonstrated PC skills.
• Ability to identify, escalate, and resolve problems.
• Effective verbal and written communication skills and professional client service skills.
• Ability to work in a team environment and coordinate with colleagues under dual-control procedures.
• Ability to meet deadlines in a fast-paced environment and manage multiple tasks.
• Attention to detail and a strong sense of accountability and ownership.
• Ability to follow Funds Transfer, firm, and department policies while maintaining transaction quality and control.

Culture & Benefits

• Partnership-oriented environment with collaborative problem-solving and open communication.
• Professional development, mentoring, and opportunities to contribute beyond the daily role.
• Benefits include long-term savings, healthcare, income protection, professional development opportunities, and time off.
• Compensation includes base salary, discretionary bonuses, and profit-sharing.
• Equal opportunity employment with consideration for diverse experiences and transferable skillsets.