Operations Manager (AI)

Location: New York, United States; onsite five days a week

Salary: $190K–$210K plus equity

Company

hirify.global is building an AI-powered healthcare administration platform designed by clinicians to simplify administrative workflows and improve patient outcomes through responsible AI.

What you will do

• Own cross-functional operational projects from problem definition and recommendation through implementation.
• Manage IT and business systems, including identity and access, provisioning, devices, inventory, AI tooling, API access, and SaaS spend.
• Coordinate SOC 2 Type 2 and HITRUST evidence collection, customer security questionnaires, and operational policies.
• Build and maintain operating systems for charge codes, project spaces, contract and BAA/SLA tracking, weekly operations cadence, and SOPs.
• Manage operational vendors and contracts, including scoping, negotiation, renewals, and cancellations.
• Support onboarding, offboarding, recruiting coordination, and automation using Claude skills, scripts, and integrations.

Requirements

• Around 3–5 years of experience in consulting, business operations, or another demanding generalist role; relevant ownership and delivered outcomes matter more than a specific career path.
• Ability to structure ambiguous problems, analyze numbers, make clear recommendations, and execute hands-on solutions.
• Initiative, follow-through, sound judgment, reliability under pressure, adaptability, and attention to detail.
• Ability to learn quickly, seek expertise, respond to feedback, and improve team tools and processes.
• Existing use of AI to improve work and comfort learning new tools and connecting them.
• Sound judgment with sensitive information, including compensation, performance data, and PHI.
• Based in New York or willing to relocate, and able to work onsite five days a week.

Nice to have

• Experience with business systems or security compliance.
• Scripting or API experience.
• Healthcare or health-tech experience.

Culture & Benefits

• Early responsibility and the opportunity to shape operations as the company scales.
• Apprenticeship and coaching culture with leadership development opportunities.
• Equity package and competitive, top-of-market salary.
• 100% covered health, dental, and vision insurance, plus commuter benefits and flexible PTO.
• Company laptop, learning and development budget, team-building events, complimentary lunches, and a stocked kitchen.