Systems Administrator (Kiteworks)

Location: Remote, United States of America; on-call support for 24/7/365 operations, occasional overnight travel under 25%.

Annual full-time base salary: $90,000–$120,000.

Company

hirify.global supports client businesses in the real estate industry through technology and related services.

What you will do

• Provide Tier 2/3 escalation support for servers, platforms, infrastructure, and Severity 1/2 incidents.
• Administer Kiteworks, including secure transfer policies, user support, upgrades, troubleshooting, and vendor escalation.
• Administer AWS and Azure infrastructure and Windows/Linux production platforms.
• Maintain patching, releases, monitoring, capacity, performance, backup, recovery, lifecycle, and disaster recovery processes.
• Develop PowerShell, Python, and Terraform automation and maintain build standards, hardening baselines, runbooks, and procedures.
• Support infrastructure projects, change management, solution design, root cause analysis, privileged access, and guidance for Analyst-level administrators.

Requirements

• Bachelor’s degree in a related field or an equivalent combination of education and experience.
• 5+ years of industry and/or relevant experience, typically at Senior Analyst or Analyst level or equivalent.
• Hands-on systems administration experience with enterprise platforms in production and infrastructure solutions implemented from defined requirements with limited supervision.
• Hands-on AWS and Azure experience across compute, storage, networking, and identity.
• Strong Windows Server and Linux administration experience, including CentOS, Linux 2, or Alma Linux.
• Hands-on Kiteworks administration, including user and policy configuration, upgrades, and troubleshooting.
• Knowledge of security hardening standards such as CIS Benchmarks, vulnerability assessments, penetration testing, web and business applications, networks, and security.
• Proficiency in PowerShell and Python, with experience building and maintaining administration automation and orchestration; Terraform experience is also used for automation.
• Knowledge of change management, including authoring change records, risk and rollback planning, and presenting to a Change Advisory Board.
• Experience with backup, recovery, disaster recovery testing, major incident restoration, root cause analysis, and guiding junior administrators.
• Strong written and verbal communication, time management, prioritization, and ability to work independently and collaboratively.
• Availability for nights and weekends, on-call participation, and 24/7/365 operational support. At least a 40-hour work week is required.
• Physical ability to handle and set up technology equipment, including lifting up to 50 pounds.

Culture & Benefits

• Full-time employment with PTO and paid holidays.
• Medical, dental, vision, life, disability insurance, and 401(k) benefits, subject to plan terms.
• Flexible collaboration across Technology and the wider firm, with remote troubleshooting and support.
• Participation in an on-call rotation and occasional overnight travel under 25%.

Hiring process

• Compensation is determined through interviews and review of education, experience, training, skills, geographic location, and market data.
• Unsolicited resumes from staffing agencies, search firms, or third parties are not accepted.