Partner Operations Manager (Robotics)

Location: Fully remote within the United States, with an option to work hybrid from a commutable distance of the Salem, Oregon; Pittsburgh, Pennsylvania; or Fremont, California offices. Current authorization to work in the United States is required.

Anticipated base salary: $124,000–$193,000 USD annually, depending on market location, knowledge, skills, and experience.

Company

hirify.global develops and commercially deploys humanoid robots for warehouses, manufacturing facilities, and distribution centers, helping automate physically demanding and repetitive work.

What you will do

• Own operational success across the external alliance partner ecosystem, including onboarding, engagement, readiness, and ongoing partner success.
• Build, document, and continuously improve scalable workflows, operating procedures, and partner lifecycle processes.
• Coordinate initiatives with Customer Success, Sales, Product, Engineering, and other internal teams.
• Establish metrics, dashboards, reporting, and performance frameworks covering partner engagement, operational health, and improvement opportunities.
• Manage strategic partner relationships, alliance agreements, shared growth opportunities, integrated service offerings, delivery methodologies, and joint marketing messaging.
• Lead cross-functional programs from planning through execution while managing dependencies, risks, timelines, stakeholder alignment, and continuous improvement.

Requirements

• 5+ years of experience in partner operations, business operations, customer success operations, program management, or a related field.
• Experience building, implementing, and optimizing operational processes in a growing or evolving business environment.
• Strong project and program management skills, with the ability to manage multiple priorities independently and drive initiatives through completion.
• Ability to work cross-functionally, influence stakeholders, and build alignment across teams with competing priorities.
• Strong analytical and problem-solving skills, including translating operational data into actionable insights and recommendations.
• Experience developing reporting, tracking mechanisms, and operational dashboards for business visibility and decision-making.
• Excellent communication and organizational skills, with the ability to bring clarity and structure to complex or ambiguous situations.
• Proactive, resourceful approach with the ability to balance strategic thinking and hands-on execution.

Nice to have

• Experience supporting partner ecosystems, channel partnerships, strategic alliances, or third-party service delivery models.
• Experience in robotics, hardware, industrial technology, automation, or other complex technology environments.
• Familiarity with customer lifecycle management, partner onboarding, enablement, and ongoing service delivery.
• Experience scaling operational programs and processes in a high-growth organization.
• Proficiency with CRM platforms, business intelligence tools, and project management systems.
• Experience establishing KPIs, operational scorecards, and performance management frameworks.
• Track record of simplifying complex processes and driving meaningful operational improvements.

Culture & Benefits

• Fully remote work with flexible work arrangements; hybrid work is available near specified U.S. offices.
• Professional-level role with autonomy over daily priorities and responsibility for providing operational guidance without direct disciplinary or reward authority.
• Full-time benefits include a 6% 401(k) company match, company stock options, company-paid medical, dental, vision, and disability insurance, and first-day benefit eligibility.
• Paid parental leave, professional development and tuition reimbursement, an Employee Assistance Program, and paid time off or vacation and sick leave depending on exempt status.
• Eligible roles may include relocation assistance and an annual discretionary bonus; Salem and Pittsburgh offices offer catered lunches and refreshments.

Hiring process

• Apply directly through hirify.global' careers page; unsolicited third-party recruiting agency referrals are not accepted, and represented applications may not be considered.