Partner Services Senior Program Manager (SaaS)

Location: San Francisco Bay Area; must be able to work in the office twice per week

Annual OTE: $184,000–$230,000 USD for candidates located in the San Francisco Bay Area, including base salary and incentive compensation.

Company

Okta builds identity and access infrastructure that helps organizations securely adopt AI and manage human and machine identities.

What you will do

• Define the strategy, operating model, roadmap, and vision for Okta’s global Services Partner ecosystem.
• Design and launch a differentiated Services Partner track covering segmentation, lifecycle journeys, tiers, requirements, benefits, specializations, progression criteria, governance, and partner value proposition.
• Establish scalable pathways for partner onboarding, accreditation, certification, specialization, delivery quality, practice maturity, and managed-services capability.
• Coordinate strategy-to-launch execution across Partnerships, Professional Services, Customer Success, Enablement, Marketing, Sales, Product, Operations, Finance, and Legal.
• Set milestones, ownership, decision points, risks, and launch criteria while resolving ambiguity and maintaining momentum.

Requirements

• 10+ years of experience in partner programs, channel or ecosystem strategy, alliances, professional services programs, business operations, or go-to-market strategy within enterprise SaaS, cloud, cybersecurity, identity, or a similarly complex technology environment.
• Experience building or significantly redesigning a Services Partner program from strategy through launch and ongoing operations, including structure, segmentation, value proposition, tiers, requirements, benefits, lifecycle journeys, and governance.
• Deep experience with Services Partners such as systems integrators, consulting firms, implementation partners, advisory firms, or managed service providers.
• Practical understanding of how Services Partners build profitable practices and delivery capabilities.
• Ability to lead complex cross-functional launches on tight timelines and align stakeholders without direct authority.
• Bachelor’s degree or equivalent practical experience in Business, Marketing, Communications, Strategy, Operations, Technology, or a related field.

Nice to have

• MBA or advanced degree, particularly for candidates with strategy, business operations, or global partner ecosystem experience.

Culture & Benefits

• In-person onboarding is designed to accelerate impact and build connections from the start.
• Benefits include health, dental, and vision insurance, 401(k), flexible spending account, paid time off, and parental leave, subject to applicable plans and policies.
• Equity may be available.
• Okta supports well-being, social impact, talent development, and community connection.
• Okta is an equal opportunity employer and provides reasonable accommodation during the application, interview, and onboarding process.