Continuous Improvement Project Manager (AI)

Location: Somerville, MA; hybrid work environment with attendance in the office 3+ days per week; approximately 25% customer travel.

Salary: $110,000–$130,000 per year across US locations.

Company

Tulip is an AI-native SaaS company providing a cloud-native, no-code platform for connected frontline operations and digital transformation in industrial environments.

What you will do

• Own project plans, timelines, budgets, and deliverables from scoping and quoting through go-live.
• Define requirements and success criteria with customers, partners, and internal technical experts.
• Guide customers through manufacturing digital transformation and work on-site with them as needed.
• Lead project meetings, organize communication, drive decisions, and provide executive-level updates.
• Manage technical risks, escalate issues, and coordinate cross-functional teams.
• Improve Professional Services delivery by building new AI-assisted workflows.

Requirements

• 5+ years of experience delivering projects for regulated life sciences customers in pharma, biotech, or medical device environments, in project or program management, manufacturing operations, consulting, or customer success.
• Strong working knowledge of regulated quality systems and compliance frameworks, including GxP, ISO standards, and 21 CFR Part 11.
• Experience creating and managing detailed project plans covering scope, milestones, owners, and timelines across internal teams, partners, and customers.
• Experience working with multi-site, multi-region organizations.
• Clear written and verbal communication, including leading meetings, driving decisions, and presenting updates to technical and non-technical executives.
• Strong organization and prioritization skills in ambiguous situations, with the ability to identify risks early.
• Understanding of technical details sufficient to manage risk and escalate when needed.
• Interest in AI-first delivery and experience or interest in fast-growing SaaS environments.

Nice to have

• Lean, Six Sigma, Agile, or PMP certification.
• Familiarity with change control and validation in regulated environments.

Culture & Benefits

• Direct impact on product and company culture within a diverse and inclusive organization.
• Company equity and a competitive benefits package including health, dental, vision, disability, life insurance, FSA, commuter benefits, parental leave, and 401(k).
• Flexible work schedule and unlimited vacation policy.
• Learning and Development program, fitness subsidies, and virtual company events.
• Inclusive, dog-friendly office with an emphasis on personal well-being.