Technical Writer (AI)

Location: Hybrid role based in Morrisville, North Carolina, United States, with in-office and/or in-person expectations

Salary: $129,200–$167,000 per year, determined by location, qualifications, experience, and education

Company

hirify.global provides intelligent data infrastructure, unified storage, integrated data services, and cloud solutions supporting enterprise workloads and AI.

What you will do

• Create and maintain technical documentation for complex products and solutions.
• Lead documentation initiatives from planning through publication, managing priorities, schedules, stakeholders, and deliverables.
• Partner with product teams to develop accurate, customer-focused content.
• Drive documentation quality, consistency, governance, and standards across content portfolios.
• Design structured, reusable, AI-ready content optimized for discoverability, search, retrieval, and knowledge reuse.
• Improve content operations, publishing processes, and knowledge architecture.

Requirements

• 8+ years of experience in technical writing, content strategy, knowledge management, or a related discipline.
• Demonstrated success leading complex content, knowledge, or information architecture initiatives.
• Experience developing standards, improving content quality, and driving consistency across products or programs.
• Ability to lead cross-functional initiatives and influence technical stakeholders.
• Exceptional technical writing, editing, information design, communication, leadership, and stakeholder management skills.
• Strong project management skills for complex, cross-functional documentation efforts.
• Expertise in technical publishing, content lifecycle management, documentation best practices, structured authoring, content strategy, information architecture, taxonomy, and metadata.
• Proficiency with modern documentation toolchains, including Docs-as-Code, GitHub, Markdown or AsciiDoc, source control systems, and content management systems.
• Experience creating content optimized for search, reuse, and AI consumption, including AI-enabled content workflows and evaluation practices.

Nice to have

• Experience with cloud, storage, networking, or software technologies.

Culture & Benefits

• Hybrid working environment designed to support connection, collaboration, and culture.
• Benefits may include health insurance, life insurance, retirement or pension plans, paid time off, leave options, performance-based incentives, employee stock purchase plans, and restricted stock units, subject to regional variations.
• Flexible environment supporting work-life balance, initiative, impact, ownership, and inclusion.
• Some hiring-process stages may use AI tools to support, but not replace, human decision-making.

Hiring process

• Applications are reviewed only when submitted through the hirify.global company website; emailing employees, recruiters, or Human Resources does not influence the application.