Engineering Business Operations Lead

Location: Hybrid role based in London Paddington, Southampton or Yeovil, United Kingdom, with at least four days per month in the office.

Company

hirify.global is a home improvement group with more than 74,000 people and brands including B&Q, Screwfix, Brico Depot, Castorama and Koctas.

What you will do

• Lead and develop the Engineering Business Management Operations Chapter, including capability building, succession planning, coaching and performance management.
• Own the OKR framework and operating cadence, translating strategic priorities into measurable outcomes.
• Define, govern and continuously improve operational processes, governance frameworks and ways of working.
• Provide management information and insight on delivery, OKRs, risks, dependencies, resources and finances.
• Manage operational budgets, forecasts and partner investment while ensuring financial control and value for money.
• Resolve operational risks and issues, align Product, Architecture, Portfolio, Finance, Procurement and People teams, and drive end-to-end outcomes.

Requirements

• Proven experience leading an Engineering Operations or Technology Business Management function in a large, complex organisation.
• Experience building, leading and developing high-performing, multidisciplinary teams across a matrix organisation and multiple geographies.
• Experience defining, implementing and improving operational processes, governance frameworks and organisational operating rhythms.
• Experience establishing and managing OKRs, performance measures and reporting that connect strategic priorities to measurable outcomes.

Nice to have

• Technology operations experience covering workforce and capability planning, resource and supplier management, and the relationship between Product, Engineering and Architecture.
• Strong analytical, decision-making, stakeholder leadership and communication skills, including the ability to influence senior stakeholders, navigate ambiguity and remove barriers.
• People leadership experience including coaching, performance and talent management, succession planning and building an inclusive environment.

Culture & Benefits

• Hybrid working model combining home working with office and offsite collaboration; Engineering averages 20% of time in in-person collaboration.
• Inclusive workplace supporting experimentation, new ideas, career development and flexible working.
• Private healthcare, pension contributions, 25 days’ holiday plus bank holidays, staff discounts and life assurance.
• Bonus scheme and share incentive and share-save plans.