Quality Policy Trainer

Location: Remote; Davenport, Iowa, United States

Salary: USD 50,000–55,000 yearly

Company

hirify.global provides workforce training, consulting, management, and administrative services, supported by corporate programs and technologies including AI interview tools, virtual reality career exploration, and predictive analytics.

What you will do

• Conduct quality reviews using statistical sampling, audits, and work-in-progress observation to evaluate policy, procedure, and contract compliance.
• Monitor client eligibility, expenditure requests, files, reports, and payment requests against local, state, and federal requirements.
• Document staff performance, identify coaching and training needs, and communicate data findings with improvement recommendations.
• Develop and administer employee training programs, including materials, exercises, assessments, schedules, attendance records, and pre/post-test evaluations.
• Review operational procedures, provide technical assistance for process and quality improvement, and update document control systems.

Requirements

• Bachelor’s degree from an accredited college or university, or equivalent experience.
• At least two years of relevant work experience.
• Working knowledge of WIOA and applicable local Workforce Service programs.
• Familiarity with applicable federal, state, and local laws and regulations.
• Strong data-entry skills and proficiency with Microsoft Office and software used for correspondence, reporting, statistical compilation, analysis, and database access.
• Ability to communicate clearly and concisely through presentations, written communication, and oral communication.
• Ability to work in a fast-paced team environment and independently with minimal direction.
• Excellent interpersonal skills and a customer-service orientation.
• Valid driver’s license and adequate vehicle insurance coverage.

Nice to have

• Experience with state data systems.

Culture & Benefits

• Remote work arrangement.
• Full-time employment in a workforce solutions organization focused on quality, accountability, and customer outcomes.
• Equal employment opportunity and a workplace free from unlawful discrimination and harassment.
• Reasonable accommodations are available throughout the application and hiring process.