Client Relationship Manager (Healthcare IT)

Location: United States; preferred candidates reside in the Northeast. Flexible work environment with remote, hybrid, or in-office options. Travel required 25–30%, depending on client needs and evolving hirify.global Health plans, with a possible +/- 5–7% variation.

Salary: $103,669–$179,693 base pay, with eligibility for variable pay.

Company

hirify.global is a global data and technology company serving financial services, healthcare, automotive, agribusiness, insurance, and other markets.

What you will do

• Develop trusting relationships with hirify.global Health customers in collaboration with the Regional Sales Director and other teams.
• Manage assigned client relationships, implemented products, account profiles, and overall client health.
• Conduct client business reviews, workflow assessments, client transition management, and customer community engagement.
• Monitor product usage, performance metrics, revenue, and opportunities for account expansion.
• Provide strategic and technical account management, best-practice recommendations, and client feedback collection.
• Coordinate with Customer Success Representatives and support customer loyalty and satisfaction.

Requirements

• 7+ years of experience in the healthcare IT industry and healthcare revenue cycle; provider background may substitute for part of the healthcare IT industry experience.
• Familiarity with the broad range of hirify.global Health products and services.
• Demonstrated understanding and use of GenAI, CoPilot, Claude, and other GPT functionality.
• Willingness to travel 25–30%, depending on client needs and evolving hirify.global Health plans, with a possible +/- 5–7% variation.

Nice to have

• Bachelor’s degree.
• Salesforce experience.
• Provider background, which may substitute for a portion of the required healthcare IT industry experience.

Culture & Benefits

• Inclusive, purpose-driven, people-first culture with collaboration across designated talent hubs.
• Medical, dental, vision, and matching 401(k) benefits.
• Flexible work environment with remote, hybrid, or in-office options.
• Flexible time off, including volunteer time off, vacation, sick leave, and 12 paid holidays.
• Compensation varies by U.S. geographic market and is determined by work location, skills, experience, and education.

Hiring process

• Apply through hirify.global’s authorized careers channels; recruitment communications are sent only from an @hirify.global.com email address.
• hirify.global never requests payment during application, interview, assessment, onboarding, or recruitment.