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7 дней назад

Manager, Partner Experience (Fintech)

66 800 - 113 700$
Формат работы
hybrid
Тип работы
fulltime
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Manager, Partner Experience (Fintech): Leading client implementations, platform changes, and Professional Services delivery with an accent on quality control, scalable processes, and client relationship management. Focus on coaching delivery teams, balancing resources, resolving complex escalations, and coordinating cross-functional responses to changing product and client needs.

Location: 25% in-office hybrid in Orlando, Florida; Boston, Massachusetts; or Milwaukee, Wisconsin, United States

Salary: $66,800–$113,700 per year

Company

hirify.global is a fintech and healthtech company providing a platform for employers, participants, and partners.

What you will do

  • Lead new client implementations and existing projects, ensuring successful and timely delivery.
  • Champion testing and change-control practices to minimize defects and support successful go-lives.
  • Identify inefficiencies and develop repeatable processes and best practices for Professional Services.
  • Coach and develop a high-performing team managing projects of varying size and complexity.
  • Oversee project delivery, resources, priorities, barriers, and complex client escalations.
  • Partner with Go-to-Market and Service Delivery teams to anticipate client needs and prepare for new product capabilities.

Requirements

  • 4+ years of relevant industry experience, including 1+ year managing people or leading a team.
  • Bachelor’s degree or equivalent education and/or work experience.
  • Strong business analysis, solution design, communication, and relationship-building skills.
  • Ability to manage competing priorities in a fast-paced environment.

Culture & Benefits

  • Flexible work environment with a 25% in-office hybrid arrangement.
  • Competitive salary, paid vacation, and holidays.
  • Professional development programs.
  • Health, wellness, and financial benefits packages.
  • People-first, partner-powered, and advancement-focused working culture.
  • hirify.global may use AI technology to record, take notes, and summarize interviews; candidates may opt out by notifying the recruiter in advance.

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