Manager Product Management Performance Enablement (AI)

Location: Remote, based in Pennsylvania, United States; travel required 25%–50%.

Company

hirify.global operates commercial and government healthcare and health insurance businesses.

What you will do

• Lead the department’s day-to-day operations, including staffing, coaching, performance management, productivity, policies, programs, and possible budget responsibilities.
• Define and maintain product performance metrics, KPIs, measurement plans, data sources, analysis methodologies, and performance targets for non-clinical product portfolios.
• Partner with product managers, business stakeholders, analytics, experience design, operations, and enterprise data teams to establish data requirements, collection processes, dashboards, reporting transparency, and quality controls.
• Analyze customer journeys, operational data, and service experience outcomes to identify trends, improvement opportunities, and actionable product decisions.
• Support measurement tools and capabilities across product portfolios and ensure performance measurement is incorporated into feature design and development.
• Implement AI capabilities including predictive impact techniques, rapid root cause analysis, AI-powered business intelligence dashboards, and automated insight delivery through AI agents.

Requirements

• At least 5 years of experience in healthcare or equivalent product management/performance experience.
• At least 3 years of experience in a management or leadership role.
• Bachelor’s degree in business administration/management, health administration, public health, economics, another applicable discipline, or relevant experience and/or education accepted by the company in lieu of a bachelor’s degree.
• Strategic thinking, leadership, problem-solving, decision-making, consulting, influencing, teamwork, and relationship-building skills.
• Ability to translate complex data insights and analysis into actionable product and operational outcomes.
• Strong quantitative and analytical skills, a product performance mindset, and commitment to developing self and others.
• Familiarity with health plan operations, clinical solutions, and health insurance products.
• Ability to comply with HIPAA, information security, privacy, legal, ethical, and company policy requirements.

Nice to have

• At least 5 years of experience in data analysis, data governance, reporting, operational measurement, or product measurement functions.
• Master’s degree in business administration/management, health administration, public health, economics, or another applicable discipline.

Culture & Benefits

• Remote or office-based position with a physical work site required.
• Work-at-home arrangement in Pennsylvania.
• Travel required 25%–50%.
• Role includes responsibility for confidential customer information and requires compliance with HIPAA and data security policies.