Distribution Supervisor (Logistics)

Location: Birmingham, United Kingdom; onsite, full-time.

Company

hirify.global is a Fortune 500 global logistics company providing supply chain management, international trade, and integrated information systems.

What you will do

• Allocate workloads and monitor workboards to maintain smooth operations and internal KPIs during peak activity or staff absence.
• Build customer relationships, support retention calls and customer reviews, and document activity in the CRM.
• Monitor invoicing, BNP reports, department accounting functions, and new-account audits.
• Mentor agents and lead agents, support employee development, provide feedback, and maintain a positive team environment.
• Promote productivity tools, communicate policy and regulation updates, and support system changes and enhancements.
• Ensure compliance with operational standards and support leadership with metrics, budgets, sales, retention, and business growth.

Requirements

• At least 4 years of industry-specific knowledge.
• Proficiency with warehouse management systems, MS Excel formulas and pivot tables, and MS Word.
• Inventory management, accounting, and global logistics industry knowledge.
• Proven leadership attitude and background, including coaching, team building, feedback, and employee development.
• Effective interpersonal, listening, comprehension, and clear communication skills.
• Conflict resolution, teamwork, customer focus, meeting management, problem solving, process improvement, and time management.
• Initiative, autonomy, self-reflection, and openness to feedback.
• English language proficiency.

Culture & Benefits

• Professional, leadership-focused, customer-service-based, and friendly working environment.
• Internal promotion opportunities and long-term career development.
• Health plan and employee stock purchase plan.
• Training and personnel development program.
• Employee referral program bonus and bike-to-work scheme.