System Engineer

Location: hirify.global

Annual base salary: $79,997.00–$107,665.00 USD

Company

hirify.global is a healthcare organization employing more than 35,000 people across clinical, technical, research, teaching, and support functions.

What you will do

• Perform system administration activities for multiple production server systems in an enterprise environment.
• Maintain and support virtual server, hypervisor-based platform, and cloud/SaaS infrastructure services.
• Monitor and evaluate server performance and provide 7x24x365 on-call response.
• Create and maintain technical support, implementation, and disaster recovery documentation.
• Participate in technology projects, support end users, and liaise with technology vendors when requested by Level 2/3 Engineers.
• Troubleshoot service requests, perform basic problem management and root cause analysis, escalate issues appropriately, and advise other support staff.

Requirements

• Vocational or technical training required; a bachelor's degree is preferred.
• 1–3 years of related work experience required.
• Advanced technical computer skills relevant to technical support and related systems.
• Ability to make decisions using precedents, policies, and objectives and to solve varied problems through analysis and interpretation.
• Ability to work independently within broad guidance and collaborate effectively in small teams.
• Ability to communicate moderately complex information in written and spoken English with internal and external customers, including medical center staff, patients, and families.
• In-depth knowledge of applicable concepts, practices, and policies, plus the ability to provide customer service and staff training.
• Ability to meet close-attention, constant-change, sedentary-work, constant-sitting, and keyboard-use requirements; occasional lifting, carrying, pushing, or pulling of up to 10 pounds.
• No patient contact is expected under the stated NHCW status, although health care worker status may vary by department.

Nice to have

• AWS, RHEL, or Windows certifications.
• Project management certifications.

Culture & Benefits

• Full-time position supporting a healthcare organization focused on patients, colleagues, and communities.
• Employment is conditional on staff vaccination against influenza.
• The role involves no substantial exposure to adverse environmental conditions.
• Work includes close visual tasks, paperwork, telephone and conversational communication, and visual clarity within three feet.

Hiring process

• Equal Opportunity Employer/Veterans/Disabled.