Sr. IT Specialist - JobID-0338

Location: Hybrid/on-site in Arlington, VA, with at least 3 days in the office; applicants must be able to obtain and maintain an active Secret U.S. Security Clearance. Up to 10% travel may be required.

Salary: $74,000–$116,000 per year, depending on experience, skills, and education.

Company

hirify.global delivers mission-critical software and systems solutions, automation, and digital engineering for U.S. government defense customers.

What you will do

• Provide in-person and remote end-user support, manage tickets, and troubleshoot user issues.
• Administer Microsoft 365, including email, compliance, and SharePoint.
• Image, provision, deploy, patch, maintain, and troubleshoot end-user workstations.
• Maintain corporate physical and virtual servers, storage, cloud instances, and infrastructure.
• Analyze requirements, translate business needs into IT specifications, and create technical documentation.
• Manage assets and procurement, improve operational processes, support IT security compliance, and coordinate workload with the Helpdesk Team Lead.

Requirements

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or relevant engineering field, or equivalent full-time professional experience.
• 5+ years of full-time professional experience in a relevant technology field.
• Experience imaging end-user workstations, working with enterprise domains and Active Directory, and using ticketing systems.
• Experience supporting end users directly and troubleshooting issues both in person and remotely.
• Extensive experience configuring and administering operating systems, mainly Windows and some Linux.
• Experience with Microsoft 365 environments and cloud environments such as AWS and Microsoft Azure.
• Basic networking knowledge, including IP addressing and subnetting.
• Ability to shift between projects in an agile environment and communicate technical approaches within small project teams, including presentations.
• Ability to obtain and maintain an active Secret U.S. Security Clearance.

Nice to have

• Experience with BeyondTrust Remote Support, Zendesk, ManageEngine, NinjaOne, Group Policy Management, and networking protocols including 802.11, TCP, UDP, and ICMP.
• VMware, AWS, Azure, Security+, or A+ certifications or equivalent experience.
• Experience creating and applying requirements and specifications during discovery of corporate solutions.
• Strong technical communication, analytical ability, ownership, urgency, time management, and ability to work independently and collaboratively while meeting SLAs.
• Interest in current industry trends and best practices.

Culture & Benefits

• Entrepreneurial culture with collaborative office-based work.
• Benefits package, competitive PTO, and paid holidays.
• 401(k) with immediate vesting and matching.
• Optional 9/80 schedule with the second and fourth Friday off each month.
• Tuition assistance, professional development resources, and pre-tax commuter benefits.
• Monthly technology events, employee recognition awards, social events, and catered lunches.