Senior Specialist, Global Gaming Learning and Development

Location: Miami, Florida, United States. In-office role requiring work from a designated Carnival office in South Florida Tuesday through Thursday; work from home is permitted Mondays and Fridays. Candidates must be located in or willing to relocate to the Miami/Fort Lauderdale area. Shipboard travel is likely and expected to be less than 25%.

Company

hirify.global is part of Carnival Corporation, a global leisure travel company operating cruise brands and providing strategic support across its portfolio.

What you will do

• Conduct needs assessments with Operations, Accounting, Marketing, and Brand teams to identify skill gaps and training requirements.
• Design, implement, and facilitate accessible training programs for shipboard and shoreside employees across in-person, virtual, and e-learning formats.
• Integrate brand-owned learning systems and materials into shipboard training strategies and customize resources for onboard Casino teams.
• Measure training effectiveness using qualitative and quantitative metrics, report results, and implement improvements based on feedback and performance data.
• Lead multiple cross-functional learning and development projects, managing stakeholders, resources, budgets, priorities, and delivery timelines.
• Support career development, succession planning, leadership development, employee retention, operational excellence, and guest experience standards.

Requirements

• Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field.
• 3–5 years of experience in learning and development, preferably in a corporate, hospitality, or maritime environment.
• Experience designing and delivering engaging training programs across in-person, virtual, and e-learning modalities.
• Proficiency with learning management systems, instructional design tools, and performance evaluation methodologies.
• Strong interpersonal and communication skills, with the ability to influence and collaborate across all organizational levels.
• Proven project management skills and the ability to prioritize and manage multiple initiatives simultaneously.
• Passion for employee development, organizational growth, and meaningful learning experiences.
• Ability to work in a dynamic environment with varying training needs across shipboard and shoreside teams, changing compliance requirements, technology adoption, and workforce readiness priorities.

Nice to have

• Advanced degree or certifications in learning and development or instructional design.

Culture & Benefits

• Hybrid work arrangement with office attendance Tuesday through Thursday and home working Mondays and Fridays.
• Full-time employment with medical, dental, vision, mental health, life insurance, and disability benefits.
• 401(k) plan with company match, employee stock purchase plan, paid holidays, vacation, sick time, and parental programs.
• Complimentary and discounted cruises, family and friends rates, tuition reimbursement, professional development resources, and an on-site fitness center.
• Collaborative culture centered on continuous improvement, active listening, respect, inclusion, learning, and guest experience.