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2 дня назад

Senior Product Manager, Core Experience (AI)

175 000 - 200 000$
Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Product Manager, Core Experience (AI): Owning the Keen marketplace customer experience after the first paid conversation, with an accent on retention, monetization, personalization, and AI-powered engagement. Focus on designing rigorous experiments, optimizing advisor matching and ranking, modeling customer lifetime value, and building lifecycle experiences that increase repeat purchases and long-term customer value.

Location: San Francisco, US; required attendance at the SF office at least 3 days per week, Tuesday–Thursday

US base salary: $175,000–$200,000 annually, plus annual bonus, equity, and benefits.

Company

hirify.global is a global media and technology company developing spiritual and emotional wellness products, marketplaces, and content brands including Keen, Horoscope.com, Astrology.com, Purple Garden, Kasamba, and Kang.

What you will do

  • Own post-purchase customer value outcomes, including week-1 return rate, month-1 retention, repeat purchase rate, revenue per customer, and customer lifetime value.
  • Define the Core Experience strategy and roadmap using cohort data, customer insights, unit economics, and investment trade-offs.
  • Own the web and mobile marketplace experience across advisor discovery, profiles, browsing, search, sorting, favorites, and notifications.
  • Optimize advisor matching, rankings, recommendations, personalization, advisor quality, availability, and pricing.
  • Improve add-funds flows, pricing, packaging, payments, repeat-purchase offers, loyalty, rewards, lifecycle messaging, and AI-powered engagement.
  • Lead experimentation, customer research, analytics, and product execution while mentoring product managers and guiding engineers and designers through ambiguous challenges.

Requirements

  • 6+ years of product management experience in B2C, subscription, or two-sided marketplace products, with direct ownership of retention, engagement, or monetization.
  • Demonstrated measurable impact on retention, repeat purchases, or revenue per user, with a clear understanding of the drivers.
  • Deep experimentation expertise, including long-term cohort measurement and establishing experimentation standards across teams.
  • Experience shipping and evaluating search, ranking, recommendations, matching, or personalization products with probabilistic outcomes.
  • Strong analytical skills in cohort retention, CLV, ARPU, payback, product analytics, feature flagging, and financial modeling.
  • Strong product and design judgment for high-trust consumer experiences where presentation affects customer confidence.
  • Ability to translate quantitative and qualitative insights into product strategies, investment decisions, and measurable outcomes.
  • AI fluency, including shipping AI-powered customer experiences and using AI tools to improve productivity.
  • Valid US work authorization is required; the role does not sponsor or support new or transferred H-1B, F-1, OPT, STEM OPT, or other visas.

Nice to have

  • High ownership, bias toward action, and ability to influence cross-functional teams and leadership through data-driven decisions.
  • Experience with payments, wallets, credits, or pay-per-minute pricing.
  • Experience building loyalty, rewards, or re-engagement programs.
  • Two-sided marketplace experience where supply quality influences customer outcomes.
  • Experience partnering with lifecycle marketing or CRM teams and tools.
  • Experience contributing to major product, platform, or brand transformations.
  • Experience mentoring or managing product managers.

Culture & Benefits

  • Small, growing Product and Design team with direct access to leadership, meaningful ownership, and visible business impact.
  • Collaborative, inclusive environment built around humility, ownership, and challenging limiting beliefs.
  • Premium medical, dental, and vision insurance; 401(k) matching; generous holidays and PTO including Birthday PTO.
  • Summer Fridays, technology stipend, lunch, wellness allowance, and training and development allowance.
  • In-person and virtual team events.

Hiring process

  • Submit a resume or CV in English, as English is the primary working language.

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