Director, Design (AI Healthcare)

Location: Hybrid in San Francisco, California; R&D roles require two days per week in the San Francisco office

Company

hirify.global builds an AI automation platform for healthcare operations, helping hospitals, health systems, pharmacies, and payors reduce manual work, improve compliance, and unlock revenue. The platform serves more than 100 healthcare organizations.

What you will do

• Set design strategy across hirify.global’s products and partner with Product and Engineering leadership to prioritize work by customer impact, business value, and risk.
• Lead customer discovery and testing, translating complex healthcare workflows into dependable experiences across people, automation, and AI.
• Establish an AI-native design practice using AI tools, code, and agents to explore ideas, create working prototypes, and move validated solutions toward production.
• Coach and grow designers, develop future design leaders, and create a focused, collaborative operating model.
• Evolve the design system and reusable patterns to support consistent, high-quality product experiences.
• Measure how design affects customer outcomes, adoption, and trust, and use the evidence to guide priorities.

Requirements

• Experience leading and growing product design teams at hyper-growth companies while maintaining quality as the business and product surface area expand.
• A portfolio demonstrating strong product judgment and craft across complex B2B software, multi-step workflows, and systems serving different user needs.
• Ability to connect design decisions to customer and business outcomes and explain tradeoffs clearly.
• Experience using research and testing to simplify complex products and select the appropriate level of design depth for each decision.
• Hands-on experience using AI, code, or agents in design and product development, with sound judgment about where AI helps and where it should not be used.
• Experience building design systems or practices that help teams move quickly without making design a bottleneck.

Nice to have

• Experience in healthcare, workflow automation, or another complex and regulated domain.

Culture & Benefits

• Remote-first company with meaningful office presence in San Francisco and New York; this R&D role follows a hybrid schedule.
• Medical, dental, and vision insurance for employees, with family participation available.
• 401(k) with a company match of 50% of the first 3% contributed.
• Equity for every full-time employee and unlimited paid time off.
• Paid parental leave, a $100 weekly lunch stipend, a $100 monthly wellness stipend, and $100 monthly commuter benefits for San Francisco and New York employees.