Emerging Talent & Onboarding Program Manager (AI)

Location: Hybrid and based in San Francisco, with regular office time for apprenticeship programs; support interns in San Francisco and New York both in person and remotely.

Salary: $121,700–$152,100 USD annual base salary for US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area.

Company

Mercury is a financial technology company offering SaaS products; banking services are provided through partner banks and Mercury is not an FDIC-insured bank.

What you will do

• Own new-hire onboarding end to end, including the learning arc, facilitator coordination, cohort communications, feedback, and preboarding partnership with People Operations.
• Launch and operate the apprenticeship program, including cohort programming, executive exposure, rotation check-ins, and host-team partnerships.
• Strengthen the internship program through shared onboarding, community, regular check-ins, and a clear point of contact.
• Support managers and mentors with expectations and resources for hosting new hires, interns, and apprentices.
• Build scalable program systems with AI, automation, and tooling; use feedback and data to maintain quality and improve outcomes.
• Partner with Recruiting, People Operations, and Mercury leaders to communicate the company’s investment in early-career talent.

Requirements

• 3–5 years of experience building and running programs, ideally in Learning & Development, People programs, early-career talent, or onboarding.
• Strong program management skills, including turning ideas into plans, organizing multiple workstreams, and following through from launch to iteration.
• Experience leading sessions or training and translating learning needs into effective facilitation.
• Hands-on use of AI tools, with the ability to assess when they help and apply them to program design.
• Systems thinking: identify patterns in pain points, connect them to program design, and solve them systematically.
• Creativity and comfort with ambiguity across established and newly created programs.
• Clear, warm communication skills across welcoming participants, facilitating groups, and writing concise messages; strong attention to detail and openness to changing direction.

Nice to have

• Experience with early-career, university, internship, apprenticeship, or employee onboarding programs.

Culture & Benefits

• Hybrid work with in-person workshops, programming, and apprentice support in San Francisco.
• Support for interns in San Francisco and New York through a combination of in-person and remote experiences.
• Total rewards include base salary, equity through stock options or RSUs, and benefits.
• Mercury is committed to diversity, belonging, equal employment opportunity, and reasonable recruitment accommodations.
• Compensation is adjusted based on experience, expertise, geographic location, and internal pay equity.