People Operations Senior Specialist, Benefits

Location: Remote position; remote-first company with national-average pay practices.

Salary: $100,000–$115,000 USD annually.

Company

hirify.global develops technology, tools, and services that support aging in place and provides the Home Instead in-home care network with operational support.

What you will do

• Administer health and welfare, 401(k), wellness, leave of absence, and related employee benefits programs.
• Lead annual open enrollment, including planning, vendor coordination, communications, system configuration, testing, and reconciliation.
• Partner with People leadership, Payroll, HRIS, Finance, brokers, carriers, third-party administrators, and vendors on total rewards operations.
• Provide benefits orientations and employee support, including escalation handling for complex questions and qualifying life events.
• Conduct audits, investigate root causes, correct discrepancies, and improve eligibility files, deductions, enrollments, invoices, and reconciliations.
• Administer HQ leave processes and workers’ compensation, maintain required documentation, and coordinate Form 5500 filings and nondiscrimination testing.

Requirements

• 5+ years of multi-state benefits experience, including health and welfare benefits administration and 401(k) administration.
• 3+ years of leave administration and workers’ compensation administration experience.
• Experience managing open enrollment, benefits audits, vendor relationships, employee communications, and employee inquiries.
• Strong knowledge of federal, state, and multi-state employment and benefits regulations, including ERISA, COBRA, ACA, HIPAA, FMLA, state leave laws, and retirement-plan requirements.
• Advanced Excel or Google Sheets skills, including pivot tables, lookups, data analysis, and reconciliation work.
• Experience with HRIS and benefits administration systems.
• Excellent written and verbal communication skills, with the ability to explain complex benefits information clearly and empathetically.
• Strong customer-service orientation, relationship-building skills, sound judgment, and the ability to manage multiple priorities independently in a fast-paced environment.
• Bachelor’s degree or equivalent combination of education and experience; collaborative and inclusive approach with comfort supporting a culturally diverse workforce.

Nice to have

• Experience with a variable-hour workforce.
• Dayforce experience.

Culture & Benefits

• Individual contributor role within the Compensation and Benefits team in People Operations.
• Equity and 401(k) with up to a 4% match.
• Medical, dental, and vision coverage, including zero-cost employee plans.
• Employer-paid short-term disability, long-term disability, and life insurance, plus voluntary additional life insurance.
• Generous time off, mental health benefits, wellness programs, and discount programs.
• Leadership principles emphasize client focus, trust, problem identification, and systemic thinking.