Sr. Technical Solutions Specialist, Payments (AI)

Location: Hybrid, with three days per week in the Atlanta, Georgia office (Tuesday, Wednesday, and Thursday).

Company

hirify.global provides cloud-based software for procurement, budgeting, payments, and grants management for public sector and government organizations across North America.

What you will do

• Gather and document technical specifications from new clients for solutions using Euna Payment products and platforms.
• Identify and escalate integration, timeline, and product-functionality risks during implementation.
• Translate business problems into actionable user stories and synthesize client requirements into functional configurations across multiple products.
• Act as a technical subject matter expert, guide client engineering teams, and lead technical status calls covering progress, risks, and next steps.
• Deliver proofs of concept and pilots, establish technical best practices, and contribute to project retrospectives and improvements.
• Maintain implementation quality, deadlines, customer satisfaction, testing standards, and accurate task-time tracking across multiple active projects.

Requirements

• At least 3 years of experience in Solutions Engineering or technical consulting, including demonstrable success in customer-facing roles.
• Experience with REST and SOAP APIs, XML, JSON, and SQL.
• Familiarity with Git workflows and distributed systems.
• Ability to manage tasks across multiple projects and communicate technical issues to non-technical stakeholders.
• Experience leveraging AI technologies to design, optimize, or implement technical solutions.
• Comfort with public speaking and client interactions.
• Experience collaborating with product teams on new feature development and implementation.
• Strong requirements-gathering, analytical, technical problem-solving, creative-thinking, written, and verbal communication skills, including experience with remote teams.
• Self-driven learning and contribution to enablement materials.

Nice to have

• Understanding of financial models and principles.

Culture & Benefits

• Hybrid work with three days per week in the Atlanta or Oakville office; arrangements for remaining days depend on the role and manager.
• Twice-yearly additional days attached to long weekends.
• Community engagement opportunities and up to eight hours of paid philanthropy time per year.
• Development support through budget, mentorship, AI and government-technology learning, and opportunities for progression.
• Collaborative workplace focused on trust, support, meaningful relationships, and sustainable workloads.