Solutions Engineer/Consultant (Retail Data)

Location: Chicago, IL / Remote; hybrid work options are available.

Company

hirify.global provides retail consumer insights, analytics, consulting services, and data products for the Health & Wellness market, including data used to power AI and machine learning models.

What you will do

• Lead client discovery conversations about large data Extracts, including usage, business questions, frequency, downstream destinations, and stakeholders.
• Identify overlap and redundancy across Extracts and recommend hirify.global Shares, hirify.global Extracts, Managed Extracts, hirify.global Intelligence, or discontinuation.
• Translate client needs into Extract-level specifications covering measures, geographies, time periods, and products; prepare configurations and maintain accurate records.
• Co-lead specification confirmation, follow-up sessions, and onboarding handoffs with the Senior Sales Engineer and Customer Success Managers.
• Advise on data volume and cell-count trade-offs, recognize scope expansion, and escalate open questions to Product, Commercial, and Data Governance partners.
• Support pre-sales and enablement by answering delivery questions and creating talk tracks, FAQs, decision trees, and other materials.

Requirements

• 3–5 years of experience in a client-facing data role such as solutions consulting, sales engineering, analytics consulting, or data implementation.
• Hands-on experience with syndicated retail or CPG data, including measures, geographies, product hierarchies, and time periods.
• Working expertise in hirify.global data delivery, including Satori, hirify.global Extracts, and hirify.global Shares, or comparable syndicated data delivery experience with the ability to become a hirify.global Shares and Extracts expert quickly.
• Ability to lead discovery and translate business needs into clear data requirements and specifications.
• Comfort working with large datasets, cell counts, aggregated versus trended data, and recurring data feeds.
• Excellent communication skills, including explaining technical changes in plain language and handling difficult client conversations calmly.
• Strong organizational skills and the ability to manage multiple concurrent client engagements with attention to detail.

Nice to have

• Experience with hirify.global Intelligence.
• Familiarity with cloud data delivery and ingestion using Snowflake, BigQuery, Databricks, or Amazon S3.
• Working knowledge of SQL and BI tools such as Power BI or Tableau.
• Experience supporting a product migration or client change-management effort.
• Experience with Salesforce, Planhat, and Gong.

Culture & Benefits

• Hybrid work options support flexibility and work-life balance.
• Paid time is provided for volunteering, and charitable donations are matched.
• Semi-annual company-wide employee surveys help shape programs, perks, and culture.
• Culture emphasizes direct communication, determination, passion, and collaboration.