Manager, Data Center Operations (Hybrid Cloud Infrastructure)

Location: Reston, Virginia, USA; must work onsite at the Reston data center with work-from-home flexibility; occasional travel may be required.

Company

hirify.global provides financial data, analytics, and software solutions to investment professionals, financial institutions, and enterprise clients worldwide.

What you will do

• Lead and develop Data Center Operations Technicians and NOC Operators, setting priorities, managing performance, and supporting career growth.
• Own 24x7 operational coverage, including shift design, resource allocation, escalation paths, management on-call rotation, and after-hours incident response.
• Own incident, problem, and change management for facility and hardware events, driving major incidents through corrective actions and post-incident reviews.
• Oversee hardware deployments, technology rollouts, facility buildouts, site migrations, and consolidations.
• Monitor power, space, cooling, and network capacity across global data centers and colocation sites.
• Manage vendors and stakeholders while improving operational processes, tooling, automation, security, safety, and audit compliance.

Requirements

• 5–8 years of data center or enterprise infrastructure operations experience, including at least 2 years in a management role.
• Experience leading a 24x7 operations team, including shift coverage and escalation.
• Working knowledge of data center hardware, power, cooling, cabling, and networking.
• Experience with alerting, monitoring, and incident management in a production environment.
• Demonstrated ability to lead projects and rollouts from planning through delivery.
• Strong written and verbal communication skills with director-level and cross-departmental audiences.
• Bachelor’s degree in Information Technology, Computer Science, or an equivalent degree.
• Ability to work onsite at the Reston, Virginia data center, with work-from-home flexibility.
• Availability for on-call rotation and after-hours incident response.

Nice to have

• Vendor and contractor relationship management, especially with telecom and colocation providers.
• Experience with hybrid on-premises and cloud infrastructure environments.
• Colocation lifecycle experience, including selection, buildout, renewal, migration, and decommissioning.
• Experience operating across multiple regions with remote-hands services and international hardware logistics.
• Experience with high-density or GPU compute environments.
• Scripting or automation skills for operational tooling and reporting.
• Experience managing assets and capacity with ITSM and DCIM tools.

Culture & Benefits

• Collaborative infrastructure team working with regional partners and director-level stakeholders.
• Work-from-home flexibility alongside required onsite work at the Reston data center.
• Role includes management on-call participation, after-hours incident response, and occasional project-related travel.
• Employment consideration is provided without regard to legally protected characteristics.