Manager, DC Ops (Data Center Operations)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Onsite at the Ashburn, Virginia data center; second and third shifts in a 24x7 environment, including weekends, nights, and holidays
Salary: $119,686–$175,501.70 per year, depending on geographic market, knowledge, skills, and experience; additional incentives, equity awards, and ESPP may apply.
Company
Technology operates enterprise AI infrastructure, including private and public cloud, applications, data, and cyber resilience solutions for customers in more than 120 countries.
What you will do
- Supervise Data Center Operations Technicians across all shifts in a 24x7 environment.
- Maintain production commitments, 100% uptime, housekeeping standards, operational discipline, and quality control.
- Coordinate with vendors, contractors, peer data centers, and leadership to meet operational needs.
- Monitor and report operational performance to the DC General Manager and leadership team.
- Recommend procedural and equipment improvements to increase productivity, reduce costs, and support customers.
- Train employees, support organizational change, and participate in hiring, promotions, performance reviews, and pay reviews.
Requirements
- At least 7 years of Data Center Operations experience.
- At least 3 years of people management experience.
- High School Diploma or regional equivalent required.
- Basic knowledge of LAN/WAN engineering, design, configuration, installation, maintenance, and upgrades.
- Basic knowledge of servers and software applications.
- Ability to lift 50 lbs overhead with or without reasonable accommodation.
- Ability to work a flexible schedule including weekends, nights, and holidays.
Nice to have
- Bachelor's Degree, preferably in a field related to the role; relevant additional experience may substitute at the manager’s discretion.
- Hands-on experience with ServiceNow.
- Experience with cloud computing, cybersecurity, database management, ERP software, auditing, investigations, low-voltage cabling, network and systems operations, process improvement, project management, risk management, strategic planning, and vendor management.
Culture & Benefits
- Full-time employment in an onsite data center role.
- Work is performed in a 24x7 operational environment with second- and third-shift coverage.
- Compensation may include annual bonuses or incentives, equity awards, and an Employee Stock Purchase Plan.
- Equal employment opportunity and reasonable accommodation are provided for protected characteristics and disabilities.
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