Quality Lead, Gen AI (AI)

Location: San Francisco, CA; New York, NY. The posting also lists Seattle among the position locations for pay transparency.

Salary: $134,400–$168,000 USD annual base salary, with potential equity and benefits.

Company

Scale AI develops reliable AI systems, high-quality data, and full-stack technologies for leading models and AI applications.

What you will do

• Lead, hire, coach, and calibrate a large team of quality control specialists.
• Translate customer requirements into measurable data-quality standards with delivery teams.
• Run daily quality operations, including workforce planning, capacity allocation, reporting, productivity measurement, and quality-control policies.
• Analyze quality trends, identify root causes, and escalate defect patterns for corrective action.
• Lead strategic initiatives and decide what agentic capabilities should be built next to scale and optimize quality operations.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Operations, or a related field.
• 3+ years of experience leading teams or scaling large operational or technical processes.
• Strong analytical and problem-solving skills, particularly in SQL, with attention to detail.
• Experience building systems, processes, and teams across multiple customer segments or product lines.
• Hands-on background in product management, operations management, program management, or top-tier management consulting.
• Proven ability to take initiative in cross-functional technical environments.

Nice to have

• Master’s degree in Computer Science, Engineering, Operations, or a related field.
• Experience in AI/ML services, data annotation, or model evaluation.
• Experience in a fast-growing, less-structured startup environment.
• Experience building teams from the ground up.

Culture & Benefits

• Full-time position with base salary, potential equity compensation, and comprehensive health, dental, and vision coverage.
• Retirement benefits, a learning and development stipend, and generous paid time off.
• The role may include a commuter stipend and other location-dependent benefits.
• Inclusive equal opportunity workplace with reasonable accommodations for applicants with disabilities.

Hiring process

• Salary level and eligibility for equity are determined during the interview process based on location, skills, experience, qualifications, interview performance, and education or training.
• Candidates may not be reconsidered for the same role until 90 days after a prior application.