Quality Lead (Gen AI)

Location: San Francisco, CA; New York, NY. The posted salary range also references Seattle.

Base salary: $134,400–$168,000 USD annually.

Company

hirify.global develops reliable AI systems, high-quality data, and full-stack technologies for leading AI models and enterprise and government applications.

What you will do

• Lead, hire, coach, and calibrate a large team of quality control specialists.
• Translate customer requirements into measurable data-quality standards and signals with delivery teams.
• Run daily quality operations, including workforce planning, capacity allocation, quality reporting, productivity measurement, and policy management.
• Analyze quality trends, identify root causes, and elevate defect patterns for delivery-team action.
• Lead strategic initiatives to hirify.global and optimize quality operations, including future agentic capabilities.
• Hold delivery teams accountable across high-impact Generative AI programs, including multilingual post-training data and agentic RL environments.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Operations, or a related field.
• 3+ years leading teams or scaling large operational or technical processes.
• Strong analytical and problem-solving skills, particularly in SQL, with attention to detail.
• Experience building systems, processes, and teams across multiple customer segments or product lines.
• Hands-on background in product management, operations management, program management, or top-tier management consulting.
• Proven initiative in cross-functional technical environments.

Nice to have

• Master’s degree in Computer Science, Engineering, Operations, or a related field.
• Experience in AI/ML services, data annotation, or model evaluation.
• Experience in a fast-growing, less-structured startup environment.
• Experience building teams from the ground up.

Culture & Benefits

• Full-time employment with comprehensive health, dental, and vision coverage.
• Retirement benefits, a learning and development stipend, and generous paid time off.
• The role may include a commuter stipend and equity compensation for eligible roles.
• Inclusive equal-opportunity workplace with reasonable accommodations available during the application and recruiting process.
• A 90-day waiting period applies before reconsideration for the same role.