Translation Services Coordinator (Healthcare)

Location: Remote from Oregon, US; priority given to candidates residing in Oregon and Southwest Washington. Work from home.

Estimated hiring range: $25.92–$31.68 per hour. Bonus target: 5% annually.

Company

hirify.global provides member health care and insurance services across Oregon.

What you will do

• Coordinate translation projects for member materials, assigning requests to vendors and tracking deliverables, specifications, deadlines, and status.
• Monitor translation quality assurance, compliance, branding, and reading-level requirements with stakeholders, copywriters, designers, project managers, translators, and reviewers.
• Communicate project status, changes, and potential delays to requestors and Member Engagement leadership.
• Track translation service budgets, purchase orders, and cost changes.
• Support translation workflows, job aids, policy updates, intranet and service sites, request queues, and workgroups.
• Provide information on culturally and linguistically appropriate materials and suggest improvements to customer experience, language access, and compliance.

Requirements

• Minimum 2 years of experience providing project coordination services.
• Excellent spoken and written English communication skills.
• Ability to track, prioritize, coordinate, and meet multiple project deadlines.
• Ability to use program management systems and workflow tools; intermediate MS Office skills, including Outlook, Word, and Excel.
• Ability to work independently and collaboratively, exercise discretion and judgment, interact effectively with internal and external stakeholders, and manage stress.
• Ability to work effectively with diverse individuals and groups and support hirify.global’s mission, values, and goals.
• Ability to see, read, and perform repetitive finger and wrist movements for at least 6 hours per day, and to hear and speak clearly for at least 3–6 hours per day.

Nice to have

• Translation project coordination experience.
• Experience with computer-aided translation software.
• Desktop Translation Publishing experience.
• Proofreading and quality assurance experience.
• Familiarity with current best practices for translation and marketing translations for US-based target audiences.

Culture & Benefits

• Work from home in an indoor/office environment; occasional travel may be required or optional.
• Comprehensive benefits may include medical, dental, vision, life, disability, HSA, FSA, wellness, employee assistance, and supplemental benefits.
• Retirement plan with employer contributions, PTO, paid state sick time, and possible paid holidays, volunteer time, jury duty, and bereavement leave, depending on eligibility.
• Bonus and benefits eligibility depends on position type and scheduled weekly hours.
• Equal opportunity employer with reasonable accommodation for qualified applicants and employees with disabilities.