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2 дня назад

Consumer Salesforce Product Owner

100 634 - 128 130$
Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Consumer Salesforce Product Owner (Salesforce/Financial Services): Managing Salesforce Financial Services Cloud capabilities for customer relationship management, banker workflows, servicing, and omnichannel engagement with an accent on backlog prioritization, adoption analytics, and customer experience. Focus on defining requirements, validating features, coordinating cross-functional delivery, and improving measurable business outcomes.

Location: Hoover, Alabama, or Atlanta, Georgia; applicants must currently be authorized to work full-time in the United States.

Salary range target: $100,634.05 minimum to $128,130.00 median USD annually; an annual discretionary bonus may apply.

Company

hirify.global provides consumer banking and financial services through corporate and digital platforms.

What you will do

  • Represent business stakeholders by eliciting, analyzing, documenting, refining, and communicating business needs.
  • Manage and support Salesforce Financial Services Cloud for customer relationship management, referral management, opportunity management, and banker workflows.
  • Prioritize product backlogs using user feedback, adoption metrics, and data analytics to drive platform adoption and measurable outcomes.
  • Lead cross-functional initiatives across Salesforce, marketing, customer intelligence, and digital platforms to improve banker productivity and customer experience.
  • Deliver and support customer servicing capabilities including case management, customer interactions, workflow automation, service request fulfillment, and omnichannel engagement.
  • Provide story elaboration, maintain acceptance criteria, support feature validation and testing, and guide development teams in line with product roadmaps.

Requirements

  • Bachelor’s degree in Computer Science, Business, or a related field and five years of relevant experience in process improvement, project delivery, business or requirements analysis, or business operations/product line.
  • Ability to prioritize and execute tasks under pressure, with strong analytical and problem-solving skills.
  • Excellent listening, interpersonal, written, and oral communication skills.
  • Experience with process engineering methodologies and change management practices.
  • Familiarity or working knowledge of multiple software delivery methodologies, including Agile and Waterfall.
  • Ability to use data and analytics to formulate recommendations, solve business problems, and drive improvements.
  • Strong customer service orientation.
  • Must currently be authorized to work full-time in the United States; Regions does not sponsor work visas for this position.

Nice to have

  • SAFe Practitioner, SAFe Agilist, or SAFe Product Owner/Manager certification.
  • Salesforce experience.

Culture & Benefits

  • Full-time, exempt position not eligible for overtime pay.
  • Paid vacation and sick time, 401(k) with company match, medical, dental, and vision benefits.
  • Disability benefits, health savings account, flexible spending account, life insurance, and parental leave.
  • Employee assistance and associate volunteer programs.

Hiring process

  • Applications are accepted electronically through the Regions career site for at least five business days from the posting date and may close earlier or remain open longer based on business needs.

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