Commercial Lines Senior Account Manager (Commercial Insurance)

Location: Hybrid work based in the Boston, Dedham, Merrimack, or Holbrook office in the United States

Pay range: $36.06–$52.88 hourly

Company

Brown & Brown provides commercial insurance services and supports clients with risk, policy, and account-management needs.

What you will do

• Build and strengthen client relationships and coordinate resources to address risks, underwriting issues, and policy needs.
• Manage and retain existing commercial lines books of business while supporting new-account marketing with producers.
• Provide end-to-end client service, resolve issues, prepare billings and invoices, and maintain required agency-management-system documents.
• Review expiration, download, and other regular reports.
• Prepare customer renewals, proposals, and presentations in line with customer requirements.

Requirements

• Insurance Producer license in good standing, with authorities required to service the assigned book of business.
• High school diploma.
• Strong technical knowledge of the targeted insurance industry.
• Proficiency with Microsoft Office Suite and office equipment.
• Exceptional telephone demeanor and ability to maintain confidentiality.

Nice to have

• Associate’s or bachelor’s degree.
• 4+ years of experience in a Commercial Lines department at an agency or company.

Culture & Benefits

• Meritocratic culture focused on initiative and doing what is best for customers.
• Health, dental, vision, life, and disability insurance.
• ESPP, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and partner discounts; eligibility and waiting periods may apply.