Account Director (AI)

Location: London/Slough, United Kingdom; 2–3 days a week from the client's Slough offices

Company

hirify.global is a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands, partnering with more than 300 clients in over 40 countries. As part of The Brandtech Group, hirify.global uses AI solutions to improve efficiency, creativity, and decision-making.

What you will do

• Act as the trusted day-to-day client partner and first point of contact, protecting the brand across projects.
• Manage integrated creative campaigns from brief to fulfilment, with a strong focus on social media and digital content.
• Shape social strategy and milestones with strategy and account colleagues.
• Define campaign scope, estimates, timing plans, resource requirements, and production services for complex cross-platform projects.
• Coordinate digital, video, photography, print, strategy, creative, production, and account teams to deliver projects on time and on budget.
• Manage project profitability, forecasting, fee discussions, reporting, risk, client satisfaction, and evaluation against campaign objectives.

Requirements

• Experience managing digital and integrated campaigns in a creative or production agency, with a strong record across multiple platforms, particularly social media.
• Proficient to expert account management and project management capability, including running several complex projects concurrently.
• Experience working with video and photography producers in integrated campaign delivery.
• Experience with project scheduling, resource sourcing, and production services.
• Strong client engagement, organisation, influencing, relationship-building, and communication skills across strategy, creative, production, and client teams.
• Close attention to detail, commercial awareness, and strong project risk management.
• Ability to integrate with a client-side team while maintaining a high-quality agency service.
• Advanced use of Gen AI tools relevant to account management, experience designing AI-assisted workflows, agentic thinking for complex multi-step challenges, and a strong understanding of AI capabilities and limitations with rigorous human oversight.

Nice to have

• FMCG experience.
• Experience creating content for CMS and e-commerce platforms.

Culture & Benefits

• Six-month fixed-term contract.
• Hybrid working with 2–3 days per week at the client's Slough offices.
• Values include ambition, imagination, learning, listening, results focus, inclusion, and anti-racism.
• Inclusive equal-opportunity working environment supporting individual differences and full potential.
• Sustainability is embedded across departments and throughout the project lifecycle, with science-based emissions reduction targets.

Hiring process

• Recruitment decisions are made without AI-supported screening or decision-making; AI is used only to support efficiency and consistency.
• Applications are considered fairly without regard to legally protected characteristics.