Senior Renewals Specialist (B2B Software)

Location: Hybrid, based in Espoo, Finland

Company

hirify.global develops software and development tools for products across automotive, healthcare, manufacturing, home, and other industries worldwide.

What you will do

• Own renewals for an enterprise customer portfolio in the DACH region, driving retention, renewal performance, and on-time bookings.
• Build customer relationships through proactive engagement, mid-term reviews, and early identification of renewal risks.
• Lead commercial and pricing discussions using value-based selling, pricing guidelines, and customer knowledge.
• Partner with Account Managers on account strategies, expansion opportunities, and coordinated renewal activity.
• Collaborate with Product Management, Customer Success, Sales Ops, Legal, and other stakeholders on customer strategy, licensing, and model changes.
• Maintain accurate Salesforce customer and opportunity records, pipeline visibility, and renewal forecasts.

Requirements

• At least five years of experience in B2B software sales, renewals, account management, or commercially focused Customer Success, ideally with enterprise customers.
• Technical background gained through education or experience.
• Experience with software licensing or subscription renewals.
• Native-level German and fluent English, with experience working with German customers and a strong understanding of the German business context.
• Tactical and strategic thinking, communication, and collaboration skills for building plans with stakeholders and working across teams.

Nice to have

• Experience selling to German defense or public-sector customers, including familiarity with procurement processes.

Culture & Benefits

• Permanent, full-time role with hybrid working options and flexible hours.
• Wellbeing support including mental health resources and physical wellness programs tailored to local needs.
• Professional development through hands-on learning, mentorship, and international collaboration.
• Inclusive environment focused on collaboration, diverse perspectives, and equal opportunity.
• Competitive, regularly reviewed, locally relevant compensation and benefits.