Senior Talent Partner, Customer Success & Technology

Location: London, United Kingdom; hybrid with onsite work 4 days a week

Company

hirify.global is an early-stage fintech and B2B SaaS company building a Smart Financial Platform to replace traditional enterprise resource planning systems with automated accounting, real-time reporting, and financial workflows.

What you will do

• Own end-to-end Customer Success hiring, from account managers and technical customer engineers to partner enablement and leadership roles.
• Lead Product, Engineering, and Design searches, including senior and hard-to-fill technical positions.
• Partner with hiring leaders to shape roles, challenge briefs, build scorecards, and maintain calibration.
• Diagnose stalled searches across briefs, compensation, location, assessments, and market conditions, then improve the hiring approach.
• Map London and European markets, build proactive talent pools, and develop relationships before roles open.
• Support hiring candidates from Europe and beyond through visa sponsorship and relocation support.

Requirements

• 6+ years of Talent Acquisition experience, primarily in-house or in embedded or RPO-style roles.
• Experience hiring in high-growth B2B SaaS or fintech, including senior and leadership positions.
• Deep knowledge of London and European engineering and Customer Success talent markets, including companies, compensation, and candidate mobility.
• Ability to switch between backend engineering, customer engineering, Customer Success, and leadership searches while understanding the relevant markets and hiring standards.
• Ability to protect a high hiring bar, challenge hiring managers, and make evidence-based recommendations under pressure.
• Ability to diagnose why searches are not working before increasing screening volume, bring structure to changing priorities, and maintain execution pace.
• Track record of proactive sourcing and engaging candidates before roles were opened.

Nice to have

• Hands-on experience building AI workflows to improve recruiting, with examples to explain.
• Experience hiring solutions engineers or customer engineers.
• Experience hiring finance or accounting professionals into customer-facing roles.
• Experience hiring across borders, including visa sponsorship and relocation.
• Experience with Claude, Codex, Lovable, Noon, Ashby, or similar tools.

Culture & Benefits

• AI-first Talent team using AI for searching, research, administration, sourcing workflows, research agents, and automation.
• Access to Claude, Codex, Lovable, Noon, Ashby, and regular team build sessions for testing new workflows.
• Strategic scope covering workforce plans, location decisions, talent availability, and compensation evidence.
• 25 days of annual leave plus public holidays.
• In-office culture, high talent density, room for scope growth, and twice-yearly off-sites.

Hiring process

• Reasonable adjustments are available during the hiring process on request.