Head of People Operations - HR in - TPXimpact

Location: Hybrid working with regular attendance in London Hubs and attendance in other Hubs as business needs dictate

Company

hirify.global is a B Corp organisation with a People Team focused on employee experience, engagement, inclusion, development, and organisational effectiveness.

What you will do

• Lead the Central People Services function and develop the team and People Operating Model.
• Design and manage tiered employee support through self-service, ticketing, casework, and escalations.
• Produce people metrics, maintain the monthly People Dashboard, and use evidence-based insight to shape interventions.
• Lead requirements gathering and implementation of a core HR system integrated with talent and payroll platforms.
• Partner with leadership teams through strategic HR projects, organisational design, change, and complex employee relations cases.
• Champion DE&I, employee engagement, People policies, and customer-centric People Team services.

Requirements

• Senior-level experience leading People Services and partnering with senior leadership teams.
• Experience advising, coaching, challenging, and supporting leaders on people-related matters.
• Experience leading HR system implementation, product rollouts, communication, training, and change plans.
• Experience supporting organisational change, organisation design, and new team design implementation.
• Experience handling senior and complex employee relations cases.
• Knowledge of people metrics, evidence-based practice, statutory and regulatory compliance, including right to work, visas, and data protection.
• Ability to manage People Services contracts and engagements, including benefits, occupational health, and wellbeing providers.
• Ability to collaborate with internal communications, engagement, finance, payroll, and wider People teams.

Culture & Benefits

• Hybrid working with regular attendance at London Hubs and other Hubs when required by the business.
• Focus on employee experience, engagement, retention, inclusion, learning and development, DE&I, culture, and values.
• Participation in the People Leadership Team and representation of the People Team on the TPX Ops Board.
• Support for annual salary review, benefits, promotion and progression, performance management, and employee engagement cycles.
• Commitment to compliance, people-first services, and adoption of People policies and processes.