People Operations Manager

Location: London, United Kingdom; ability to be in the London office regularly is required

Salary: £50,000–£75,000 per year

Company

hirify.global provides reliable, sustainable, and scalable transportation solutions for frontline workers and is expanding after a successful Series B raise.

What you will do

• Oversee day-to-day People Operations for the UK team and European contractors, including onboarding, offboarding, contracts, documentation, HR systems, benefits administration, and compliance.
• Advise employees and managers and manage employee relations processes including grievances, disciplinaries, absence, and performance matters.
• Coordinate performance review cycles, manager guidance, coaching, documentation, and reporting.
• Run engagement surveys, analyse and present results to leadership, and coordinate follow-up actions.
• Organise engagement activities, internal events, recognition initiatives, and company-wide People communications.
• Maintain accurate People data in Rippling and produce monthly KPI reports covering headcount, turnover, and absence.

Requirements

• 3–7 years of experience in HR or People Operations, ideally including experience as an HR Advisor, People Partner, or People Operations Specialist.
• Good working knowledge of UK employment law and best practice, with an interest in keeping up with changes.
• Hands-on experience managing employee relations cases from start to finish.
• Experience with onboarding, offboarding, benefits, and accurate HR administration.
• Confidence using an HRIS and spreadsheets to maintain clean data and build simple reports; Rippling experience is a plus.
• Clear communication and confidence advising managers at every level, including senior leaders.
• Sound judgement and discretion when handling confidential and personal employee data.
• Practical, organised approach with the ability to manage several priorities at once.
• Ability to be in the London office regularly.

Nice to have

• CIPD Level 5 or above, or currently working towards it.
• Experience in a scale-up or other fast-changing environment.
• Experience supporting an operations-heavy or service business, or teams split across office and remote working in other countries.
• Exposure to consultation processes or organisational change.

Culture & Benefits

• Mission-driven work focused on reducing CO₂ emissions and improving access to work.
• Global exposure within a 120+ person team across the US, UK, and Spain.
• Private health insurance through Vitality, including access to a virtual GP.
• Cycle to work scheme and workplace nursery or childcare scheme.
• Annual offsite and learning budget.
• Equal opportunity workplace with application adjustments available when needed.