Senior Assistant

Location: Lisbon, Portugal; in-person

Company

hirify.global runs and reimagines mission-critical technology systems for leading businesses, using technology and AI-powered insight to support smarter decisions and innovation.

What you will do

• Monitor, control, and maintain systems across an expansive IT infrastructure.
• Validate system events and alerts and execute preventative tasks to maintain operational stability.
• Escalate potential outages and abnormal situations using a proactive approach.
• Advise customers on best practices and resource utilization while understanding their operational needs.
• Provide operational solutions to technical and business challenges.
• Collaborate with diverse teams and technical specialists on cross-functional projects.

Requirements

• In-depth knowledge of Windows and Linux operating systems.
• Experience or technical knowledge of batch operations.
• Effective verbal and written communication skills.
• Customer-focused approach, growth mindset, adaptability, and inclusive collaboration.

Nice to have

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Windows Server certification.
• CCNA or CCNP certification.

Culture & Benefits

• Full-time, in-person work in Lisbon.
• Supportive and inclusive environment focused on belonging, empathy, and shared success.
• Professional development through certifications, coaching, hands-on experience, and personalized career goals.
• Be Well programs supporting financial, mental, physical, and social health.
• Opportunities for horizontal movement into technical or non-technical areas and vertical progression into leadership or specialized roles.

Hiring process

• If referred by a hirify.global employee, select “Employee Referral” when asked how you heard about the company and enter the employee’s hirify.global email address.