Senior Application Support Engineer (Control-M & Cloud)

Location: Lisbon, hybrid, with up to 2 remote days per week. Candidates must already have the legal right to work in the European Union.

Salary: €3,990–€4,830 per month on B2B, or €2,150–€2,450 net per month on a permanent contract.

Company

hirify.global provides a client-facing technology opportunity focused on production application support and resilient IT operations.

What you will do

• Define, schedule, execute, and monitor batch jobs using Control-M.
• Monitor production processing in real time and respond to abends, dependency anomalies, SLA breaches, and incidents.
• Launch and control Open and Control-M production processes, including incident recovery.
• Manage operational resources such as disk space, queues, and catalogs, and resolve file-transfer incidents using CFT/Connect Express.
• Support application teams, optimize processing chains to reduce batch times, and participate in production releases and operational changes.
• Maintain procedures, documentation, availability and performance reports, apply DevOps practices, and participate in planned on-call and out-of-hours interventions.

Requirements

• At least 4 years of experience as an Operations Engineer or Application Support Engineer.
• Hands-on experience with Control-M.
• Knowledge of CFT/Connect Express, Apache/Tomcat, and Windows and Linux administration.
• Experience with AWS, Kubernetes, and ArgoCD.
• Familiarity with OpenStack, ServiceNow, and Dynatrace.
• Knowledge of ITIL practices and production support processes.
• Experience with automation, security, and observability in operational environments.
• Communicative English at B1 level and basic French at A1 level are required.
• Existing legal right to work in the European Union is required.
• Availability for planned on-call duty, expected to begin in approximately 6 months, and out-of-hours interventions.

Culture & Benefits

• Hybrid work model with up to 2 remote days per week.
• Choice of B2B or permanent contract arrangement.
• Work on resilient production operations, cloud infrastructure, observability, and continuous service improvement.

Hiring process

• Submit a CV, preferably in English.
• Include a statement confirming consent to the processing and storage of personal data.